Mark Caravelli

• Operated manual and automated screen printing equipment to ensure high-quality production.
• Set up screens and adjusted inks for optimal color matching and consistency.
• Monitored printing processes to maintain quality control standards throughout production runs.
• Collaborated with design teams to interpret artwork specifications for accurate print execution.
• Trained junior staff on equipment operation, safety protocols, and best practices in screen printing.
• Implemented process improvements that enhanced workflow efficiency and reduced waste in production.
• Managed inventory of supplies, ensuring availability of materials for uninterrupted production schedules.
• Improved customer satisfaction with timely order fulfillment and consistent print quality.
• Maintained safe work environment by adhering to industry standards and company safety regulations in handling chemicals and equipment.
• Reduced waste by closely monitoring ink usage, screen condition, and print consistency during production runs.

• Monitored live surveillance feeds to ensure compliance with gaming regulations and internal policies.
• Analyzed recorded footage to identify potential security breaches or suspicious activities.
• Collaborated with law enforcement during investigations, providing detailed evidence and testimony.
• Conducted routine inspections of surveillance equipment to maintain operational efficiency and reliability.
• Trained new staff on surveillance protocols and best practices for incident reporting.
• Displayed adaptability by seamlessly transitioning between different roles within the department as required.
• Demonstrated strong attention to detail while reviewing video footage, identifying inconsistencies that may have been overlooked previously.

My responsibilities included but were not limited to:

• Operated diverse tow trucks for vehicle recovery and roadside assistance.
• Conducted thorough inspections of equipment to ensure safety and compliance standards.
• Collaborated with dispatch to efficiently respond to calls and maintain timely service.
• Provided exceptional customer service by communicating effectively with clients during stressful situations.
• Mentored junior operators on best practices for vehicle recovery techniques and safety protocols.
• Fastened chains, straps, covers, and binders to secure load during transit.
• Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
• Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.