Compassionate and dedicated individual deeply committed to providing exceptional patient care and ensuring their well-being. Possessing a solid foundation in medical procedures and patient care, with the necessary skills to monitor vital signs and administer medications. Striving to make a significant impact on patient outcomes through the delivery of effective care and unwavering empathy.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Registered Nurse, Telemetry/Stroke Unit
Centerpoint Medical Center/HCA
09.2024 - Current
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
Educated family members and caregivers on patient care instructions.
Managed patients recovering from cardiac procedures.
HIM Operations Team Lead
Verisma/ScanSTAT Technologies
05.2022 - Current
Assisting team with the execution of various daily operations activity
Training new hire operations representatives
Provide ongoing training and skills development for my team
Perform Quality Assurance activities and assume supervisory role as needed during the absence of my supervisor or as directed
Maintain a thorough understanding of Verisma/ScanSTAT processes and procedures as well as to understand and effectively navigate the various EHRs of my clients
HIM Operations Rep
Verisma/ScanSTAT Technologies
09.2021 - 05.2022
Responsible for assisting the HIM department with various projects requested by clients
Filed electronic medical documents in patient charts efficiently and accurately
Obtained prior authorizations for specialty clinics, diagnostic imaging, and specialty procedures
Followed pre-defined processes
Adapted to changing volumes in workloads
Applied analytical thinking to each situation
Worked independently and relied on exceptional time management skills
Assisted in training other Verisma/ScanSTAT employees
Certified Clinical Medical Assistant
Harrisonville Medical Clinic
02.2019 - 09.2021
Worked along-side physicians to aid in patient care
Assisted with exams, procedures, administering medications, taking vitals, preforming EKGs, and drawing lab specimens
Coordinated with the OR for surgery schedules
Educated patients on certain medical information so they may make an informed decision for their health
Office Manager
Walton Insurance Agency
03.2015 - 02.2019
Responsible for handling general manager duties
Processed billing payments
Set appointments for agent with clients or potential clients
Marketing campaigns for agency
Ensure staff delivered quality customer care
Account Representative and Loan Processor
Sherwood Community Bank
10.2012 - 03.2015
Handled cash transactions
Opened new customer accounts
Processed new loan documentation and ensured documents were ready for closing
Processed loan renewals
Ensured positive and quality customer satisfaction
Personal Banker
Lead Bank
08.2007 - 10.2012
Handled cash transactions
Opened new customer accounts
Processes Automated Clearing House (ACH) and wire transfers
Educated customers on business accounts, personal accounts, and IRAs
Ensured positive and quality customer satisfaction
Education
ADN -
Rasmussen University
Overland Park, KS
09.2024
Skills
Medication and IV administration
Workplace safety
Operational excellence
Workload prioritization
HIPAA compliance
Customer engagement
Information verification
Direct patient care
Goal oriented
Patient assessments
Documentation
Certification
Registered Nurse, Missouri
BLS Certified
ALS Certified
Stroke Certified
Clinical Experience
Brookdale- Long Term Acute Care/Skilled Nursing Facility/Assisted Living
Tallgrass- Long Term Acute Care/Skilled Nursing Facility/Assisted Living
Osawatomie State Hospital- Mental/Behavior Health
St. Joseph Medical Center- ICU, Step Down, Cardiac Cath Lab and Med/Surg
Centerpoint Medical Center- Mother/Baby Unit
Kindred Hospital- Long Term Acute Care
Timeline
Registered Nurse, Telemetry/Stroke Unit
Centerpoint Medical Center/HCA
09.2024 - Current
HIM Operations Team Lead
Verisma/ScanSTAT Technologies
05.2022 - Current
HIM Operations Rep
Verisma/ScanSTAT Technologies
09.2021 - 05.2022
Certified Clinical Medical Assistant
Harrisonville Medical Clinic
02.2019 - 09.2021
Office Manager
Walton Insurance Agency
03.2015 - 02.2019
Account Representative and Loan Processor
Sherwood Community Bank
10.2012 - 03.2015
Personal Banker
Lead Bank
08.2007 - 10.2012
Registered Nurse, Missouri
BLS Certified
ALS Certified
Stroke Certified
ADN -
Rasmussen University
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