Marisol Arellano

Provide customer support by assisting with product selection and offering detailed information. I ensured the store remained organized and well-stocked by regularly maintaining the appearance of merchandise and shelves. My responsibilities also included accurately processing customer transactions using point-of-sale systems, conducting regular stock checks and audits to manage inventory, and implementing visual merchandising standards to create effective product displays.

As a scheduler, I efficiently manage patient scheduling and rescheduling across two distinct work queues, coordinating appointments between departments to ensure seamless operations. I handle a high volume of incoming calls, directing them to the appropriate medical staff to address patient concerns and inquiries. My responsibilities also include updating patient information, demographics, and insurance to ensure data accuracy, and creating new patient charts from referrals, while maintaining strict compliance with established protocols. In addition, I manage all front desk operations, greet visitors warmly, and process incoming and outgoing mail promptly and accurately.

I am a fast learner who thrives in a fast-paced environment. During my time at Chipotle, I developed strong customer service skills, including the ability to create positive experiences for guests, and resolve issues efficiently. My dedication and adaptability were recognized through my advancement from a line server to a kitchen team member, and then to a cashier, demonstrating my commitment to learning new roles and contributing to the team's success.