Marie Alexander
Moscow Mills
Overview
15
15
years of professional experience
Work History
Medical Assistant
SSM Partners
O'Fallon, MO
01.2023 - Current
- Assisted healthcare providers in patient examinations and procedures, ensuring efficient workflow.
- Managed appointment scheduling and patient records using electronic health record systems.
- Educated patients on treatment plans, medications, and follow-up care to enhance understanding and compliance.
- Trained new staff on clinic procedures and best practices to maintain high-quality patient care standards.
- Implemented process improvements that streamlined operations, reducing wait times for patients significantly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Performed clinical tasks including blood draws, vaccinations, and vital signs monitoring with precision.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Lab Support Tech IV/ Phlebotomy Coordinator
BARNES JEWISH HOSPITAL
St. Louis, MO
02.2018 - 12.2022
- 02/05/2018-Current
- Answer phones, fax documents, communicated patient results with physicians and nurses, responsible for accurate, safe, timely, and effective provision of laboratory skills, customer service, responsible for skillful acquisition of all required types of specimens required for laboratory testing utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality, supervised phlebotomist, Scheduling, training, etc.
Emergency Medical Tech/Receptionist
Mercy Emergency Department and Phlebotomy
Springfield, MO
02.2015 - 12.2017
- Answered phones, paged physicians, faxed and filed documents, provided compassionate patient care of all ages under the direction of Registered Nurses/Physicians, report and intervene on patients pain per mercy policy, demonstrated the ability to maintain sterile technique as well as follow standard precautions and infection control techniques (use of gloves, goggles, hand washing, PPE) Check/Clean all equipment at specified intervals, Monitors/cables, code carts, stretchers, IV pumps, glucose meters, wheelchairs, expiration date of supplies, charted, preformed EKG, cleaned beds, transported patients, helped in traumas, drawing labs, and/or removal of patient clothing, preformed CPR, answered call lights in a timely and professional manner.
Patient Care Associate
Mercy Neuro Trauma
Springfield, MO
05.2011 - 02.2015
- Responsible for helping patients with their activities of daily living in a timely, professional, compassionate manner.
- Charted and documented the patient's response to care, procedures, therapies, medications, vitals, and progress.
- Assisted staff in procedures and therapies according to policy and procedures and collaboration with the healthcare team to provide/plan and work side by side with Nurses, Doctors, and other Patient Care Associates to full-fill patient care.
Education
Associate of Arts Clinical Science - Prerequisites of Nursing
Ozarks Technical Community College
Springfield, MOSkills
- Drivers License,
- Communication,
- Ability to Work Under Pressure,
- Decision Making,
- Time management,
- Leadership,
- Willingness to learn,
- adaptable to diversity,
- Positive Attitude,
- Teamwork,
- Conflict Resolution,
- Microsoft Office,
- Word, Works,
- Excel,
- Competence of 35 plus words per min,
- 10-key and
- data entry,
- Lab Technician
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Phlebotomy
- Procedure assistance
- CPR
- Compassionate
- Specimens collection and processing
- Medical supply inventory
- OB/GYN procedures
- Professional bedside manner
- Valid MO driver's license
- Emergency response preparedness
- Hospice care
Timeline
Medical Assistant
SSM Partners
01.2023 - Current
Lab Support Tech IV/ Phlebotomy Coordinator
BARNES JEWISH HOSPITAL
02.2018 - 12.2022
Emergency Medical Tech/Receptionist
Mercy Emergency Department and Phlebotomy
02.2015 - 12.2017
Patient Care Associate
Mercy Neuro Trauma
05.2011 - 02.2015
Associate of Arts Clinical Science - Prerequisites of Nursing
Ozarks Technical Community College
Additional Information
My Goal is to use my current skills to gain more knowledge and better my future for myself and my family. I am very passionate about growing in my career.