Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mariana Romero-Utrera

Saint Louis,MO

Summary

Developed customer service skills in fast-paced, customer-focused environment. Demonstrated ability to manage customer interactions, handle transactions, and resolve issues efficiently. Looking to transition into new field, leveraging customer service expertise and adaptability to new challenges.

Overview

4
4
years of professional experience

Work History

Property Manager Coordinator

St. Louis Real Estate Society
01.2024 - 08.2025
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
  • Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.

Front Desk Receptionist

MessageLuxe
02.2023 - 01.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Bartender

Plaza Garibaldi
04.2021 - 04.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Education

BBA - International Business

Saint Louis Community College
St. Louis, MO
05-2029

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Time management
  • Multitasking Abilities
  • Computer skills
  • Calm under pressure
  • Appointment scheduling
  • Customer/Client relations

Languages

English
Native or Bilingual
Spanish
Professional Working
Portuguese
Professional Working
Chinese (Cantonese)
Elementary

Timeline

Property Manager Coordinator

St. Louis Real Estate Society
01.2024 - 08.2025

Front Desk Receptionist

MessageLuxe
02.2023 - 01.2024

Bartender

Plaza Garibaldi
04.2021 - 04.2025

BBA - International Business

Saint Louis Community College

Similar Profiles

CREATE PROFILE
Mariana Romero-Utrera