Summary
Overview
Work History
Education
Skills
Timeline
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Mariah Rowlett

Blue Springs

Summary

Dedicated professional with a strong background in customer service and cleaning, honed at Cottage Care. Proven expertise in sanitization and housekeeping, ensuring spotless environments. Recognized for enhancing customer satisfaction through meticulous attention to detail and effective communication. Committed to maintaining safety and efficiency in all tasks, contributing to a positive workplace atmosphere.

Overview

6
6
years of professional experience

Work History

House Cleaner

Cottage Care
03.2025 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.

Order Processor

Hallmark
02.2024 - 02.2025
  • Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
  • Input order information into system and updated customer accounts to document and track customer orders.
  • Examined orders to confirm accuracy, completeness and adherence to customer requirements.
  • Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.

Assistant Manager

Casey's
12.2021 - 11.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Package Handler

FedEx
07.2020 - 11.2021
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Dietary Aide

Ignite
04.2019 - 03.2020
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Education

Blue Springs South High School
Blue Springs, MO
05-2021

Skills

  • Cleaning and sanitization
  • Customer service
  • Housekeeping
  • Bathroom sanitation

Timeline

House Cleaner

Cottage Care
03.2025 - Current

Order Processor

Hallmark
02.2024 - 02.2025

Assistant Manager

Casey's
12.2021 - 11.2023

Package Handler

FedEx
07.2020 - 11.2021

Dietary Aide

Ignite
04.2019 - 03.2020

Blue Springs South High School

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Mariah Rowlett