Maria Cristina Liciapag
Macao,Macao Beco De Senado 11 EDF So Cheong 4/c Macauc
Summary
Hardworking [Job Title] with excellent eye for detail, cleans and tidies public areas to promote comfort and safety for guests. Delivers attentive customer-focused service, understands brand standards and enjoys working as part of successful team. Efficiently operates cleaning equipment to routinely clean public areas.
Overview
16
16
years of professional experience
Work History
Public Area Attendant
Thunderbird casino and hotel resort
03.2019 - 06.2023
- Cleared rubbish and debris from lobby, elevators, stairways and hallways to uphold cleanliness standards.
- Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
- Handled hazardous cleaning supplies to remove dirt, dust, grease and film from surfaces according to proper procedures and labeling.
- Preserved cleaning equipment and reported maintenance deficiencies or irregularities to supervisor.
Receptionist Assistant
Commuter lodge
02.2008 - 07.2008
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
Cashier Assistant
Andoks
08.2007 - 01.2008
- Met customer needs through polite, friendly and attentive service.
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new cashier team members in customer service and money handling processes.
Education
High School Diploma -
Naguilian National High School, Ortiz Naguilian
Naguilian Ortiz La Union04.2005
Skills
- Room Assignments
- Reading Comprehension
- Maintenance Repairs
- Customer Needs Assessments
- Public Safety
Timeline
Public Area Attendant
Thunderbird casino and hotel resort
03.2019 - 06.2023
Receptionist Assistant
Commuter lodge
02.2008 - 07.2008
Cashier Assistant
Andoks
08.2007 - 01.2008
High School Diploma -
Naguilian National High School, Ortiz Naguilian
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