Maria Zager
City Of Saint Charles,MT
Overview
38
38
years of professional experience
Work History
Full-time Checker
Schnucks Supermarket
10.2018 - 01.2024
- Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
- Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Bakery Manager
Schnucks Supermarket
06.1987 - 10.2018
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Maintained and controlled inventory of baked goods.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Assisted in designing new menu items, incorporating seasonal ingredients for optimal freshness and taste.
- Monitored inventory levels and identified opportunities for cost savings.
- Established and maintained relationships with suppliers to procure quality ingredients and equipment.
- Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
Bank Teller
Boatmen's Bank
01.1986 - 05.1987
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
Education
High School Diploma -
Rosary
1720 Redman Rd, Spanish Lake, Mo05.1981
Skills
- Customer Service
- Money Handling
- Accuracy and Precision
- Loss Prevention
Timeline
Full-time Checker
Schnucks Supermarket
10.2018 - 01.2024
Bakery Manager
Schnucks Supermarket
06.1987 - 10.2018
Bank Teller
Boatmen's Bank
01.1986 - 05.1987
High School Diploma -
Rosary