Maria Walls
St Louis
Summary
Driven and detail-oriented professional with a wide variety of experience in the hospitality industry. Passionate about curating unique events, menus, and experiences. Expertise in tutoring/training, customer service, and organizational systems.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Leader/Barista Trainer
Sylvie Dee's
St Louis
03.2025 - Current
- Trained and mentored new baristas on equipment and customer service techniques.
- Developed seasonal beverage menus, incorporating trends and unique flavor profiles.
- Assisted with marketing and planning for the opening of a new location.
- Managed inventory levels and placed orders to maintain stock availability.
Barista
Pipers Tea & Coffee
St Louis
02.2025 - 05.2025
- Operated espresso machines and brewing equipment.
- Prepared a variety of complex coffee and tea beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels and communicated supply needs to management.
Server/Bartender
Cafe Napoli and Bar Napoli
St Louis
11.2023 - 01.2025
- Delivered friendly customer service in a fast-paced environment.
- Assisted in training new servers on menu items and service standards.
- Prepared and served a variety of alcoholic beverages.
- Served food and beverages to guests during banquets and events.
Retail Associate/Mixologist
The Annex Coffee and Foods
St Louis
09.2022 - 09.2023
- Provided friendly, informative customer service.
- Maintained creative and organized displays of merchandise.
- Assisted in inventory management and buying.
- Prepared a variety of coffee beverages and craft cocktails.
Head Writing Coach
Webster University
St Louis
01.2021 - 10.2022
- Developed personalized sessions for diverse student learning styles.
- Assessed student progress and provided constructive feedback regularly.
- Created instructional materials and presentations to help students with their writing abilities.
- Collaborated with designers to create accessible and resourceful designs.e tutoring center.
Education
Bachelor of Arts - Creative Writing/Philosophy
Webster University
St Louis, MO05-2023
Skills
- Training and mentoring
- Customer service
- Inventory management
- Merchandising techniques
- Beverage preparation
- Effective communication
- Event planning
Accomplishments
- summa cum laude
- departmental honors
Certification
- CRLA Level I Certified Tutor
- ServSafe Food Protection Manager Certification
Timeline
Store Leader/Barista Trainer
Sylvie Dee's
03.2025 - Current
Barista
Pipers Tea & Coffee
02.2025 - 05.2025
Server/Bartender
Cafe Napoli and Bar Napoli
11.2023 - 01.2025
Retail Associate/Mixologist
The Annex Coffee and Foods
09.2022 - 09.2023
Head Writing Coach
Webster University
01.2021 - 10.2022
Bachelor of Arts - Creative Writing/Philosophy
Webster University