MARIA SILVAN
Kansas City
Summary
Results-driven professional with expertise in pharmacy operations, staff training, and regulatory compliance. Proven track record in enhancing customer satisfaction through effective complaint resolution and employee coaching.
Overview
2
2
years of professional experience
Work History
Supervisor asistent
CVS Store
Kansas City
11.2024 - Current
- Supervised daily operations to ensure efficient pharmacy workflow.
- Trained and mentored new staff on company policies and procedures.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee productivity to provide constructive feedback and coaching.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Implemented safety protocols to ensure compliance with health regulations.
Education
Training
Web Development
Kansas City, MO05-2023
High School Diploma -
Centro Studio Tecnologic
Mexico07-1998
Skills
- Healthcare administration
- Staff training
- Regulatory compliance
- Quality assurance
- Customer satisfaction
- Employee coaching
- Inventory management
Timeline
Supervisor asistent
CVS Store
11.2024 - Current
Training
Web Development
High School Diploma -
Centro Studio Tecnologic