Maria Cortese
Wentzville,MO
Summary
Reliable and motivated college student with over six years of experience in customer service and fast-paced food service environments. Proven ability to communicate effectively, adapt quickly, and stay organized under pressure. Recognized as a dependable team member who contributes to efficient operations and positive customer experiences with a growing interest in business and professional development.
Overview
6
6
years of professional experience
Work History
Baker
Crumbl
Wentzville, MO
10.2023 - Current
- Prepared and baked a variety of cookies, ensuring consistent quality and taste.
- Operated baking equipment efficiently, maintaining cleanliness and safety standards.
- Trained new staff on baking techniques and operational procedures for optimal performance.
- Mixed frosting and other toppings by reading recipes, scaling, and measuring ingredients and operating mixers.
Cook
Red Oven Wood Fired Pizza
Florissant, MO
06.2020 - 09.2023
- Prepared and cooked high-quality wood-fired pizzas consistently to meet customer demand.
- Managed inventory levels, ensuring fresh ingredients were always available for daily operations.
- Trained new kitchen staff on food safety protocols and cooking techniques to maintain quality standards.
- Streamlined food preparation processes, reducing wait times and enhancing overall efficiency in the kitchen.
- Supervised kitchen operations during peak hours, maintaining high standards of cleanliness and organization.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Busser
Hendel's Restaurant
Florissant, MO
01.2023 - 08.2023
- Collaborated with servers to ensure timely table turnover and customer satisfaction.
- Maintained cleanliness and organization of dining areas, enhancing guest experience.
- Assisted in setting up dining areas for special events, ensuring proper layout and decor.
- Supported kitchen staff by transporting dishes and supplies efficiently between front and back of house.
- Trained new bussers on restaurant protocols, promoting consistency in service standards.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
High School Diploma -
Home Education
St Louis, MO05.2023
Skills
Clear and professional communication
Strong work ethic and reliability
Adaptability in fast-paced environments
Time management and organization
Team collaboration
Customer service and problem-solving
Attention to detail
Cleanliness standards
Timeline
Baker
Crumbl
10.2023 - Current
Busser
Hendel's Restaurant
01.2023 - 08.2023
Cook
Red Oven Wood Fired Pizza
06.2020 - 09.2023
High School Diploma -
Home Education