Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Margaret (Mickey) Szudarski

Peculiar

Summary

Dynamic manager with a proven track record excelling in team leadership and operations management. Enhanced customer satisfaction through effective conflict resolution and streamlined processes, achieving significant cost control. Skilled in staff training and inventory management, fostering a collaborative environment that drives productivity and engagement.

Overview

15
15
years of professional experience

Work History

Manager

Sapp Bros/Dunkin
10.2024 - 08.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Ensured compliance with health and safety regulations, maintaining a clean and safe working environment for employees and customers.
  • Streamlined operations for better consistency, optimizing staff scheduling and managing inventory levels.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Reviewed and approved employee schedules and timesheets.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Child Nutrition Manager & Caterer

Raymore Peculiar School District
08.2010 - 10.2024
  • Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.
  • Managed food service, food production, sanitation and staff supervision.
  • Improved student health by implementing nutritious meal plans and promoting balanced diets.
  • Increased awareness of healthy eating habits through educational presentations and workshops for students and staff.
  • Disseminated information to community agencies, school staff and students to promote increased interest in lunch programs.
  • Coordinated special events catering, ensuring smooth operations and satisfied guests.
  • Leveraged data analysis tools to track consumption patterns, making informed decisions to optimize meal planning and reduce waste.
  • Trained kitchen staff on proper food handling techniques, maintaining a safe and sanitary environment.
  • Streamlined meal preparation processes with effective time-management strategies, increasing efficiency in the kitchen.
  • Enhanced dining experience by creating inviting cafeteria spaces that promoted positive interactions among students.
  • Monitored food service operations during meal times for compliance with safety regulations and quality standards.
  • Completed daily closing duties by cashing out register drawers and restocking items and supplies.
  • Cultivated a team-oriented work atmosphere, fostering strong communication and collaboration among staff members.
  • Implemented allergy-sensitive meal options to accommodate diverse dietary needs of students.
  • Managed food inventory for efficient use, reducing waste and saving costs.
  • Prepared beverage and food items to meet mandated nutritional and project meal requirements.
  • Operated POS systems to process payments and lunch cards.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Education

Grandview Sr High
Grandview, MO

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff management
  • Task delegation
  • Operations management
  • Shift scheduling
  • Product management
  • Budget control
  • Inventory management
  • Hiring and training

Interests

  • Baking
  • Cooking
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • DIY and Home Improvement
  • Interior Design
  • Food Photography
  • Photography
  • Cake Decorating

Timeline

Manager

Sapp Bros/Dunkin
10.2024 - 08.2025

Child Nutrition Manager & Caterer

Raymore Peculiar School District
08.2010 - 10.2024

Grandview Sr High

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Margaret (Mickey) Szudarski