Marcus Williams
LEES SUMMIT,MO
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Overview
5
5
years of professional experience
Work History
Sale Representative
PepsiCo
03.2021 - Current
- Handle customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Prioritize and execute daily tasks while servicing multiple accounts throughout every week
- Develop and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Communicate with customers to gather, provide and share updated information on products and services.
- Work closely with delivery and merchandising departments to ensure top quality servicing of all accounts
- Sold in displays and features to further expand products and brands throughout accounts
- Provide exceptional level of sales consultation, customer service, and innovative solutions
Merchandiser
PepsiCo
02.2019 - 03.2021
- Stocked product and organized backrooms daily for multiple accounts.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored and replenished display inventory and restructured according to available stock.
- Created visual displays to highlight new and featured products.
Education
High School Diploma -
American School Of Correspondence
2005
Skills
- Communication
- Product and Service Planning
- Critical thinking and active listening
- Upselling abilities
- Customer Relationships
- Organization
- Leadership
Accomplishments
Achieved sales representative of the month and merchandiser of the month.
Successful corporate tour/walkthroughs with 100% execution which lead to multiple awards.
Timeline
Sale Representative
PepsiCo
03.2021 - Current
Merchandiser
PepsiCo
02.2019 - 03.2021
High School Diploma -
American School Of Correspondence