Maranda Jones
Saint Joseph
Summary
Business professional prepared to drive office efficiency and productivity. Extensive experience in overseeing daily operations and improving office workflows. Known for strong team collaboration and adaptability to changing needs. Proficient in managing office systems and facilitating communication.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Office Manager
St. Joseph Chateau
04.2023 - Current
- Managed daily operations of the business office, overseeing administrative tasks and ensuring efficient workflow
- Oversaw the maintenance of office equipment, ensuring proper functionality and coordinating repairs when necessary
- Conducted regular audits on financial transactions ensuring compliance with company policies
Business Office Manager
Medicalodges, Inc.
03.2021 - 04.2023
- Serves as a consultant to the Administrator regarding the business management of the facility
- Serves as liaison between the facility and the corporate office to resolve any problems, concerns, complaints, and changes that occur
- Performs business office functions in all areas including, Accounts Receivable, Accounts Payable, resident trust accounts, Human Resources, and Payroll
- Keeps abreast of all laws and regulations dealing with Medicare and Medicaid
CNA/Caregiver
Crittendon Home Care
09.2019 - 03.2021
- Providing in home care for clients
- Assisting with personal care: bathing and grooming, dressing, toileting, and exercise
- Basic food preparation: preparing meals, shopping, housekeeping, laundry, and other errands
- General health care: overseeing medication and prescriptions usage, appointment reminders and administering medicine
- Mobility assistance: help with getting in and out of a wheelchair, car or shower
- Personal supervision: providing constant companionship and general supervision
- Transportation: driving to and from activities, running errands, and help getting in and out of wheelchair-accessible vehicle
- Emotional support: being a stable companion and supporter in all matters personal, health-related and emotional
- Care for the elderly: orienting or grounding someone with Alzheimer's disease or dementia, relaying information from a doctor to family members
- Back-up care (or respite) services: providing other caregivers a break
- Home organization: help with organizing, packing or cleaning for a trip, or general house care and cleaning
- Health monitoring: following a care plan and noticing any changes in the individual's health, recording and reporting any differences
Cashier, Sales Associate, and Customer Service Rep
Orscheln Farm and Home
07.2016 - 09.2019
- Greeting customers, collecting payments, using scanning devices, accepting returns, counting money, basic math skills, excellent communication skills, answering customer inquiries, professional telephone etiquette, ability to manage time and prioritize tasks, friendly, works well with others and dealing with customers
CNA
Village Villa
08.2013 - 06.2016
- Helps patients by supporting personal hygiene and daily living needs; providing comfort, transportation, and vital sign monitoring
- Provides patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths
- Provides for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals
- Provides adjunct care by administering enemas, douches, nonsterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; applying restraints
- Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information
- Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor
- Documents actions by completing forms, reports, logs, and records
- Maintains work operations by following policies and procedures
- Protects organization's value by keeping patient information confidential
- Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards
- Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations; maintaining licensure
- Enhances nursing department and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Education
CNA -
Highland
Atchison, KS2013
High school diploma or GED - Nursing
Happy Hearts
Atchison, KS01.2012
Skills
- Customer Service
- Excel
- Microsoft Office
- Phone Etiquette
- Highly Dependable
- Accounts Payable
- Accounts Receivable
- Insurance
- Medicare/Medicaid
- Account Management
Certification
- CNA
- CPR Certification
Additional Information
Gold WorkKeys Certificate
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Spreadsheets with Microsoft Excel, Proficient, 01/01/21
- Management & leadership skills: Impact & influence, Proficient, 08/01/23
- Administrative assistant/receptionist, Proficient, 12/01/22
- Customer service, Proficient, 11/01/20
Timeline
Business Office Manager
St. Joseph Chateau
04.2023 - Current
Business Office Manager
Medicalodges, Inc.
03.2021 - 04.2023
CNA/Caregiver
Crittendon Home Care
09.2019 - 03.2021
Cashier, Sales Associate, and Customer Service Rep
Orscheln Farm and Home
07.2016 - 09.2019
CNA
Village Villa
08.2013 - 06.2016
CNA -
Highland
High school diploma or GED - Nursing
Happy Hearts
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