Maranda Fitzwater
Kansas City
Summary
Dedicated and hands-on food service leader with a solid background in daily operations, team coordination, and customer service at Great Western Dining. Experienced in supporting smooth café operations, assisting with event planning, and helping implement marketing efforts that improve guest engagement. Comfortable using tools like Microsoft Office and social media to support communication and outreach. Known for being adaptable, dependable, and committed to maintaining a clean, welcoming dining environment while supporting team development and service quality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
KCAI Event Coordinator/Cafe Manager
Great Western Dining
Kansas City
02.2023 - Current
- Oversee operations at Café Nerman and Wylie Dining Hall.
- Arrange and coordinate events at KCAI.
- Manage daily business operations.
- Collaborate with the head chef to design menu options.
- Generate billing documents for event-related budgets and expenses.
- Structure job responsibilities, interviews, and hiring processes.
- Adaptable to various roles within the food service environment.
Owner / Operator
Black Sheep Coffee
Richmond
12.2017 - Current
- Supervised finance activities and ensured compliance.
- Managed public relations activities effectively.
- Executed tasks as Barista, baker, and display coordinator.
- Oversaw procurement processes and maintained optimal stock levels.
Merchandiser
Anderson Merchandisers
Plano
01.2020 - 02.2021
- Executed merchandising strategies at Walmart & Sam's Club stores.
- Managed stocking for external companies such as Chobani, Frito Lay, and Oscar Meyer.
Skills
- Marketing
- Advertising
- Social Media Management
- Operations Management
- Ordering
- Inventory
- Scheduling
- Microsoft Office
- Excel
- Leadership
- Delegation
- Employee Development
- Customer Engagement
- Barista
- Culinary
- Event planning
- Inventory management
Certification
Food Handler Certification
Timeline
KCAI Event Coordinator/Cafe Manager
Great Western Dining
02.2023 - Current
Merchandiser
Anderson Merchandisers
01.2020 - 02.2021
Owner / Operator
Black Sheep Coffee
12.2017 - Current
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