Malik Halmon
St Louis,MO
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
11
11
years of professional experience
Work History
Summer Intern
Fairlife
- Organized inventory and product placement to streamline operation
- Arranged product on display shelves for customer using FIFO organization
- Promoted and upsold product to in-store customers.
Teen Summer Nutrient Aide
University of Illinois-Chicago
05.2013 - 08.2016
- Supervise and prepare food for 6 teenagers participating in summer program
- Communicate effectively with other UIC staff to ensure lunch was served in a timely manner
- Responsible for maintaining a clean kitchen and dining facility
- Provide positive customer service.
Security Officer
Hollywood Casino Amphitheater
02.2024 - Current
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while prioritizing safety.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergencies to reduce the opportunity for damage and injury.
- Patrolled and monitored premises in company vehicles, and by foot.
Delivery Driver
Amazon
11.2023 - 01.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Customer Service Representative
TTEC
08.2022 - 12.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Sales Associate
Fleet Feet Sports
06.2017 - 09.2018
- Promoted and sold sporting products to in-store customers
- Handled financial transactions at cash register for all sales
- Developed positive relationships with coworkers and customers.
Summer Research Intern
New Power Generation
06.2016 - 08.2016
- Researched personal, professional and social media presence of company competitors and competitors' executives
- Findings presented to (Job Title)
- Worked independently and in a team setting
- Reconciled bank statements for corporate accounts.
Education
No Degree - CYBERSECURITY
DeVry University
Villa Park, IL07.2025
High School Diploma -
Lincoln Park High School
Chicago, IL06.2018
Skills
- Research abilities
- Leadership Qualities
- Spreadsheet expertise
- File Management
- Incident Reporting
- General security
- Detail Oriented
- Superior customer service
- Emergency Response
- Patrol operations
- Complex Problem-Solving
- Relationship building and management
References
- Derek Johnson, Advocate, Mercy Home for Boys and Girls, (312) 738-7560, derjoh@merchhome.org
- Mary Blew, Manager, Mercy Home for Boys and Girls, (312) 738-8337, marble@mercyhome.org
- Andrew Wehner, Basketball Coach, andwehne@umich.edu
Timeline
Security Officer
Hollywood Casino Amphitheater
02.2024 - Current
Delivery Driver
Amazon
11.2023 - 01.2024
Customer Service Representative
TTEC
08.2022 - 12.2023
Sales Associate
Fleet Feet Sports
06.2017 - 09.2018
Summer Research Intern
New Power Generation
06.2016 - 08.2016
Teen Summer Nutrient Aide
University of Illinois-Chicago
05.2013 - 08.2016
Summer Intern
Fairlife
No Degree - CYBERSECURITY
DeVry University
High School Diploma -
Lincoln Park High School