Malae Selepeo
Adrian
Summary
Results-driven administrative professional with extensive experience in office administration, customer service, and front office operations. Expertise in coordinating daily activities, managing high-volume communications, and maintaining accurate records. Capable of prioritizing competing demands, fostering positive relationships, and collaborating across departments while adapting quickly in fast-paced environments. Proficient in Microsoft Office and dedicated to providing exceptional service, maintaining organization, and supporting efficient day-to-day operations.
Overview
9
9
years of professional experience
Work History
Receptionist
JE Dunn Construction
Kansas City
11.2025 - Current
- Serve as the first point of contact for clients, subcontractors, vendors, and employees, delivering professional customer service while representing the company.
- Coordinate visitor access by issuing security badges, maintaining visitor records, and ensuring compliance with company safety and security procedures.
- Support daily office operations by coordinating conference rooms, meeting logistics, deliveries, and administrative requests for multiple departments.
- Build strong working relationships, across field operations, project teams, executives, and vendors by providing timely communication and problem resolution.
Driver
Jack Cooper Transport
Kansas City
07.2022 - 12.2025
- Facilitated the efficient parking and securement of vehicles onto yards, ensured safety and compliance with industry standards.
- Coordinated with haulers, logistics teams, and safety personnel to optimize workflow and maintain operational efficiency.
- Applied strategic problem-solving skills to navigate challenges related to vehicle positioning, space constraints, and load balancing.
- Adapted to a fast-paced, physically demanding environment while meeting performance targets and deadlines.
Administrative Assistant
The University of Kansas Health System
Kansas City
09.2021 - 01.2023
- Utilized Epic and other electronic medical record systems to update patient information, track referrals, and streamline communication between providers.
- Coordinated with healthcare professionals to prepare agendas, generate reports, as well as synchronize meetings and event planning.
- Greeted clients, determined nature and purpose of visit, and directed or escorted patients to specific destinations.
- Supported compliance efforts by observing 100% adherence to HIPAA and hospital confidentiality protocols in all administrative tasks.
- Coordinated insurance authorizations, collected co-payments, and resolved discrepancies.
Bartender
Fiorella's Jack Stack Barbecue
Kansas City
01.2018 - 12.2021
- Provided exceptional customer service by promptly engaging with patrons, taking drink orders, and ensuring a positive, enjoyable experience at the bar.
- Prepared and served diverse beverages, demonstrating mixology expertise and in-depth product knowledge to enhance customer experience.
- Managed bar inventory by ordering supplies, monitoring stock levels, and minimizing waste to ensure efficient operations.
- Ensured compliance with safety and hygiene standards through responsible alcohol service and maintaining cleanliness.
Education
High School Diploma -
Liberty High School
Liberty, MO05-2015
Skills
- Customer Service
- Data Entry
- Attention to Detail
- Organization
- Problem Solving
- Team Collaboration
- Inventory Management
- Scheduling
Timeline
Receptionist
JE Dunn Construction
11.2025 - Current
Driver
Jack Cooper Transport
07.2022 - 12.2025
Administrative Assistant
The University of Kansas Health System
09.2021 - 01.2023
Bartender
Fiorella's Jack Stack Barbecue
01.2018 - 12.2021
High School Diploma -
Liberty High School