Overview
Work History
Education
Certification
Timeline
Generic

Makenzie Guerra

Saint Peters,MO

Overview

8
8
years of professional experience
1
1
Certification

Work History

Certified Laser Technician

Complete Performance Chiropractic
09.2023 - 06.2024
  • Operated high-powered Class 4 therapeutic lasers to treat a variety of conditions, including chronic pain, inflammation, and neuropathy, by stimulating natural tissue repair and healing responses
  • Specialized in laser therapy protocols for neuropathy treatment, delivering targeted care plans to improve patient outcomes
  • Independently administered laser treatments with full certification and adherence to safety protocols
  • Accurately documented patient visits, treatment details, and progress notes in medical records
  • Managed front desk responsibilities, including checking in patients, handling scheduling, and providing administrative support
  • Maintained a clean and safe clinical environment by sterilizing equipment and sanitizing treatment rooms between sessions

Problem Solver

Amazon
10.2019 - 09.2023
  • Identified, analyzed, and resolved operational issues in real time to maintain workflow efficiency and meet performance targets
  • Investigated and corrected inventory discrepancies using internal tracking systems and cross-functional communication
  • Supported associates by troubleshooting process errors and providing on-the-spot guidance to maintain productivity and accuracy
  • Collaborated with leadership and other departments to implement process improvements and reduce recurring problems
  • Monitored performance metrics and used data to make informed decisions and escalate systemic issues when necessary
  • Maintained a strong focus on safety, compliance, and quality assurance throughout problem-solving tasks

Shift Lead

Subway
07.2016 - 10.2019
  • Helped store management meet standards of service and quality in daily operations.
  • Managed a team of 10 employees
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

High School Diploma -

Francis Howell North
Saint Charles, MO
2019

Certification

  • General Laser Therapy Principles Certification AIMLA
  • Scientific Basis of Medical Lasers Certification AIMLA
  • Deep Tissue Laser Therapy for Trigger Points and Fascia Certification AIMLA
  • Class IV Therapeutic Laser Certification SUMMUS




Timeline

Certified Laser Technician

Complete Performance Chiropractic
09.2023 - 06.2024

Problem Solver

Amazon
10.2019 - 09.2023

Shift Lead

Subway
07.2016 - 10.2019

High School Diploma -

Francis Howell North

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Makenzie Guerra