MAKENZIE DAVERN
Culver's Restaurant
Kansas City
5
years of professional experience
Attentive Crew Member with excellent interpersonal skills and 10 months of experience in serving food and beverages. Proficient in customer service and front of house experience, highly focused with excellent work ethic.
Work History
Manager in Training
7 Months- Assisted in training new team members on operational procedures and customer service standards.
- Conducted performance evaluations for team members, providing constructive feedback for improvement.
- Ensured team members followed company policies, operational procedures, and workplace standards.
- Implemented quality control measures to maintain food safety and hygiene standards.
- Monitored daily inventory levels, ensuring adequate supply for kitchen operations and dining services.
Manager
5 Months- Delivered exceptional customer service by greeting customers and ensuring quality standards were met.
- Ensured food safety by monitoring food temperatures and adjusting cooking equipment settings.
- Packaged menu items into bags or trays, and placed drink orders in carriers.
- Supported in-store operations by disassembling boxes, dishwashing, and maintaining cleanliness of floors.
Crew Team Member
6 Months- Operated register to process payments and collect cash
- Operated cash register and drive-thru to efficiently process customer orders.
- Collaborated with team members to complete orders
- Restocking utensils and condiments in appropriate locations for guests
- Cleared trash and trays from tables and other surfaces before sanitizing
Education
High School Diploma
Skills
Detail-oriented
Customer Service Skills
Team leadership
Detail-orientated
Multitasking
Adaptability and Flexibility
Teamwork
Cash Handling
Timeline
Manager in Training
Culver's Restaurant
02.2026 - CurrentRead More
Manager
Culver’s
07.2024 - 12.2024Read More
Crew Team Member
Culver’s
08.2021 - 02.2022Read More
Muriel W. Battle High School
High School Diploma
Read More