Makensi Strong
Nixa
Summary
Fueled by passion and curiosity.
With an early background in customer service, I am a people-person by heart and yearn to find deeper meaning in my work. I have found a place in the marketing world and thrive helping businesses grow in new and innovative ways.
I made a website to help people smile. Here it is:
https://www.fortybyfriday.com/
Overview
7
7
years of professional experience
Work History
Account Manager
Clix Group
11.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Used analytical skills to track and report on account performance metrics, providing insights for future growth opportunities.
Account Strategist
Frank & Maven
02.2022 - 11.2023
- Write engaging and successful marketing, advertising, and website copy.
- Research and evaluate potential new markets, products, and services across all accounts.
- Generate reports to support development and implement marketing plans.
- Establish relationships with external and internal stakeholders.
- Track key metrics and develop spreadsheets and data models.
Account Strategist
BigPxl
01.2021 - 03.2022
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Tracked key performance indicators to measure success of campaigns.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
- Identified appropriate marketing channels and target customers for campaigns.
- Assembled reports and presentations to share insights and recommendations with stakeholders.
Graphic Designer
Ozarks Regional YMCA
08.2018 - 12.2020
- Communicate with proper personnel and executive directors on project objectives.
- Edited and enhanced existing artwork and graphics.
- Collaborated with content and marketing teams to confirm design compliance with brand guidelines.
- Created artwork for product packaging and promotional materials.
- Implemented feedback and suggestions from clients to improve designs.
Server
Hemingways Cafe
05.2017 - 12.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Education
Bachelor of Science - BS, Organizational Communication
Missouri State University
Springfield, MO12.2020
Associate of Science - Business
Ozarks Technical Community College
Springfield, MO12.2018
College of The Ozarks
Point Lookout, MO01.2017
General Education
Ozark High School
Ozark, MO05.2016
Skills
- Strategic Marketing Research
- Ad Writing
- Strategic Planning
- Account Diagnosis
- Client Management & Communication
- Evaluation of Marketing Campaigns
- Campaign Implementation & Ideation
- Facebook Ad Platform
- Google Docs
- Zapier
- MailChimp
- Asana
- ClickUp
Timeline
Account Manager
Clix Group
11.2023 - Current
Account Strategist
Frank & Maven
02.2022 - 11.2023
Account Strategist
BigPxl
01.2021 - 03.2022
Graphic Designer
Ozarks Regional YMCA
08.2018 - 12.2020
Server
Hemingways Cafe
05.2017 - 12.2020
Bachelor of Science - BS, Organizational Communication
Missouri State University
Associate of Science - Business
Ozarks Technical Community College
College of The Ozarks
General Education
Ozark High School