Makayla Winslow
Corum Pluming Heating and Cooling
Independence,MO
1
Certification
10
years of professional experience
Well-qualified business professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Experienced with administrative support and office coordination. Utilizes organizational skills to manage schedules and maintain records efficiently.
Work History
Office Assistant
5 Months- Managed office communications and scheduling to enhance operational efficiency.
- Organized and maintained filing systems, ensuring easy access to documents.
- Assisted in preparing invoices and processing payments accurately and efficiently.
- Coordinated supply orders, optimizing inventory levels for timely project support.
- Implemented office procedures that improved workflow and reduced administrative errors.
- Supported team members with training on new software applications and tools.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Supported onboarding process for new hires, enhancing their integration into team with comprehensive orientation sessions.
- Processed incoming and outgoing mail and packages according to established procedures.
- Purchased and maintained office supplies.
Leasing Consultant
1 Year 6 Months- Managed full sales and service life cycle of potential residents.
- Participated in training new hires.
- Maintained 80% resident retention and 98% occupancy.
- Maintained relationships with vendors and contractors.
- Managed monthly service reports.
- Worked closely with corporate to develop advertisement, as well as resident events/parties.
- Enforce community policies.
Leasing Consultant
2 Years 3 Months- Managed full sales and service life cycle of potential residents.
- Recruited and trained leasing specialists.
- Contributed to maintaining 70% resident retention and 98.3% occupancy of 120 units consistently with eventually attaining 100% occupancy.
- Managed the vendor and contractor relationships.
- Participated in new sales presentations with clients.
- Assisted lead Sales Agent in increasing unit sales by 15% over previous year upon joining the team.
- Act as liaison between key clients, partners and management on operational issues.
- Created and produced daily, weekly and month Sales & Service reports for management.
- Handled all other administrative duties as requested.
- Designed and developed appealing advertising and marketing materials, including brochures and flyers.
- Worked closely with residents to meet and exceed client expectations as well as to achieve customer satisfaction.
- Effectively utilized leadership in office organization, reception, and rentals.
- Maintained 100% occupancy throughout the community.
- Enforced community policies and procedures.
Member Service Representative
2 Years- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Recruited and trained new bartenders and barbacks to help maintain a talented team.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, and weekends.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Home Health Aide
1 Year 11 Months- Assisted disabled clients to support independence and well-being.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Administered medication as directed by physician.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Provided mobility assistance such as walking and regular exercising.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Followed nutritional plans to prepare optimal meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided transportation and appointments management.
- Developed rapport to create safe and trusting environment for care.
- Completed entries in log books, journals, and care plans to accurately document and patient progress.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Education
High School Diploma
Skills
Maintenance requests
Property Inspections
Contract Negotiation
Administrative support
Business processes and procedures
Property tours and inspections
Entrata
Yardi
Knock CRM
On-Site
Lease oversight
Office administration
Scheduling appointments
Invoice processing
Quickbooks
Certification
- First Aid CPR AED
- Present Drivers License
- Home Health Aide
- Fair Housing
Timeline
Office Assistant
Corum Pluming Heating and Cooling
03.2026 - CurrentRead More
Leasing Consultant
Living Well Homes
06.2024 - 12.2025Read More
Leasing Consultant
Worcester Communities
02.2022 - 05.2024Read More
Member Service Representative
Oakwood Country Club
01.2018 - 01.2020Read More
Home Health Aide
Interim HealthCare
02.2016 - 01.2018Read More
Truman High School
High School Diploma
Read More