MAGGIE TOPLIKAR
Kansas City
Summary
Dynamic Branch Manager with extensive experience at JPMorgan Chase, excelling in operational risk management and team leadership. Proven track record in enhancing client loyalty and driving profitability through effective compliance and training initiatives. Adept at developing strategic business plans that align with organizational growth objectives.
Overview
11
11
years of professional experience
Work History
Branch Manager
JPMorgan Chase
01.2021 - Current
- Manage and oversee all aspects of branch operations, including internal controls, business plan development, risk management/mitigation, product sales/marketing, and the oversight of all service, staff, and team activities to achieve sales objectives.
- Provide executive leadership and direction to all staff to ensure sales and business goals of the branch are consistently met/exceeded; review sales and incentive reporting to drive improvement.
- Serve as a branch manager mentor/advisor.
- Ensure compliance with company policies and government regulations to identify/prevent violations and protect the organization from fines and lawsuits.
- Complete branch audits, drive risk management and compliance, and promote ongoing staff training; direct the interviewing, hiring, training, and performance of sales, support, and service teams.
- Collaborate with executive management in developing/implementing plans for all internal operations, processes, and personnel designed to accommodate the rapid growth objectives of the organization.
- Develop, implement, and manage detailed business plans using total team involvement and lead the establishing of team sales and service goals.
Branch Manager
Wells Fargo
01.2014 - 01.2020
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Planned work schedules to maintain adequate staffing levels.
- Created financial management mechanisms to minimize financial risk to business.
- Implemented internal control procedures to minimize risk exposure and maximize profitability.
Education
BA - Psychology
Park University
Parkville, MO05-2010
Skills
- Operational risk management
- Team leadership
- AML and KYC compliance
- Regulatory reporting
- Client and service management
- Process optimization
- Training and development
Timeline
Branch Manager
JPMorgan Chase
01.2021 - Current
Branch Manager
Wells Fargo
01.2014 - 01.2020
BA - Psychology
Park University
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