Maggie Fielder
Springfield
Summary
Detail-oriented and results-driven professional with experience in radiology office coordination, project coordination, customer service, and animal care. Demonstrated ability to manage complex workflows, maintain operational efficiency, and uphold financial and administrative processes. Holds a Bachelor of Science in Psychology with a minor in Sociology, offering a person-centered approach to problem-solving and empathy-driven decision-making.
Overview
9
9
years of professional experience
Work History
Imaging Assistant
Mercy Hospital Springfield
Springfield
12.2024 - Current
- Manages a high-volume X-ray and fluoroscopy schedule (35+ inpatient and outpatient appointments daily).
- Acts as liaison between radiologists and ordering providers to relay critical results across a variety of imaging exams.
- Coordinates patient care between nursing and procedural staff to ensure efficient workflow.
- Supports technologists through appointment preparation, patient research, and hands-on assistance as needed.
- Serves as primary point of contact for all Radiology department communications.
Project Coordinator
Smart Choice Communications
Springfield
07.2022 - 12.2024
- Conducted meticulous final reviews of over 20 completed projects each month to ensure precision and quality.
- Prepared and submitted all billing documents by an end-of-month deadline, ensuring financial accuracy.
- Audited client accounts to identify and resolve discrepancies, enhancing overall account integrity.
- Served as a key liaison for effective interdepartmental communication, facilitating smooth operations.
- Assigned projects to the Project Management team based on a thorough understanding of each member's skills and expertise.
Delivery Driver
Pizza Hut
Springfield
08.2020 - 07.2022
- Delivered food promptly while ensuring high standards of store cleanliness and adhering to COVID-19 safety protocols.
- Processed payments accurately, managed cash handling, and consistently provided exceptional customer service.
- Utilized an online ordering system efficiently and thrived in a dynamic, fast-paced work environment.
Kennel Technician
Club Wagmore
Ozark
05.2017 - 08.2019
- Ensured the well-being of animals by maintaining a clean, organized, and sanitized environment, including performing routine housekeeping tasks such as laundry, sweeping, and disinfecting.
- Prepared meals according to each pet owner's specifications and administered medications accurately to pets that needed them.
- Processed payments with precision, calculating fees for boarding and grooming services, ensuring accurate billing, and client satisfaction.
Education
Bachelor of Science - Psychology
Missouri State University
Springfield, MO12-2021
Skills
- Microsoft Suite
- Customer Service
- Flexible and Adaptable
- Attention to detail
- Interdepartmental communication
- Efficient workflow management
Timeline
Imaging Assistant
Mercy Hospital Springfield
12.2024 - Current
Project Coordinator
Smart Choice Communications
07.2022 - 12.2024
Delivery Driver
Pizza Hut
08.2020 - 07.2022
Kennel Technician
Club Wagmore
05.2017 - 08.2019
Bachelor of Science - Psychology
Missouri State University