Madyson Crawford
Rolla
Summary
I am very eager to always learn and try! I am very dependable and work well with others. I am a excellent at active listening and can multitask. My time at Phelps County Central Communications taught me to adapt in stress tolerance and data entry proficiency but also how to deal with more difficult situations. Committed to ongoing professional development, demonstrating exceptional attention to detail and a strong ability to support both team and community needs.
Dependable and respectable employee always looking for ways to excell and help others.
My experience at Phelps Health taught me awareness to bacteria and how to keep a clean and sterile environment. I also learned the importance of good communication with patients and assisting them in the things they need or want.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Emergency Communications Officer
Phelps County Central Communications
02.2024 - Current
- Facilitated smooth shift transitions by thoroughly briefing incoming personnel on any ongoing incidents or relevant updates.
- Reduced risks and emergency response issues by observing public safety field units.
- Demonstrated empathy and compassion while assisting distressed callers, maintaining professionalism under emotional circumstances.
- Participated in ongoing training sessions to stay current on best practices within the field of emergency communications.
- Assisted in saving lives by providing critical pre-arrival instructions to callers during medical emergencies.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
Certified Nursing Assistant
Phelps Health
07.2022 - 02.2024
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Education
Certified Nursing Assistant - Health Sciences
Rolla Technical Center
Rolla, MO05-2023
High School Diploma -
Rolla Senior High
Rolla, Mo05-2023
Skills
- Data entry proficiency
- Information gathering
- Cleanliness
- Stress tolerance
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking Abilities
- CPR and first aid
- Basic life support
Certification
- Cardiopulmonary Resuscitation (CPR) – American Red Cross or American Heart Association.
- Basic Telecommunicator Certification – National Emergency Number Association (NENA).
- Emergency Medical Dispatcher (EMD) - International Academies of Emergency Dispatch (IAED).
- Emergency Fire Dispatcher (EFD) - International Academies of Emergency Dispatch (IAED).
- Automated External Defibrillator Use (AED) – American Red Cross or American Heart Association.
- OSHA Certified
Timeline
Emergency Communications Officer
Phelps County Central Communications
02.2024 - Current
Certified Nursing Assistant
Phelps Health
07.2022 - 02.2024
- Cardiopulmonary Resuscitation (CPR) – American Red Cross or American Heart Association.
- Basic Telecommunicator Certification – National Emergency Number Association (NENA).
- Emergency Medical Dispatcher (EMD) - International Academies of Emergency Dispatch (IAED).
- Emergency Fire Dispatcher (EFD) - International Academies of Emergency Dispatch (IAED).
- Automated External Defibrillator Use (AED) – American Red Cross or American Heart Association.
- OSHA Certified
Certified Nursing Assistant - Health Sciences
Rolla Technical Center
High School Diploma -
Rolla Senior High
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