Madysin Barshow
St Louis
Summary
Experienced Medical Insurance Specialist successful at managing high caseloads in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities. Offering four years of experience and willingness to take on any challenge.
Overview
3
3
years of professional experience
Work History
Insurance Specialist and Patient Representative
Midwest Institute For Nonsurgical Therapy
08.2022 - Current
- Processed eligibility and benefits verification and authorization requests.
- Followed up on denials, late payments, extensions and other special circumstances.
- Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
- Resolved discrepancies in insurance payments by collaborating with carriers.
- Maintained a high level of industry expertise through continuous professional development courses and certifications in the field of insurance specialty.
- Trained new hires on company policies and procedures, ensuring a seamless transition into the Insurance Specialist role.
- Educated patients on healthcare policies and procedures, promoting adherence to treatment plans.
- Increased accessibility to healthcare services by assisting patients in navigating complex systems.
- Developed strong rapport with patients through active listening skills, empathy, and understanding of individual needs.
- Contributed to a positive workplace culture by actively participating in team meetings and professional development opportunities.
Patient Care Coordinator
Gateway Surgery Center
02.2022 - 08.2022
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
Education
Associate of Applied Science - Applied Sciences
St. Louis Community College At Forest Park
St Louis, MO05.2025
High School Diploma -
Affton Highschool
St Louis, MO05.2021
Skills
- Documentation skills
- Policy analysis
- Documentation abilities
- Account Management
- Insurance law knowledge
- Claims Management
- Customer Service
- Health insurance
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Insurance Specialist and Patient Representative
Midwest Institute For Nonsurgical Therapy
08.2022 - Current
Patient Care Coordinator
Gateway Surgery Center
02.2022 - 08.2022
Associate of Applied Science - Applied Sciences
St. Louis Community College At Forest Park
High School Diploma -
Affton Highschool
Similar Profiles
Pamela pascoePamela pascoe
Owner at Naples NonsurgicalOwner at Naples Nonsurgical
Emily GrevingEmily Greving
Registered Behavior Technician at Midwest Autism & Therapy CentersRegistered Behavior Technician at Midwest Autism & Therapy Centers
Morgan LockeMorgan Locke
General Manager at Midwest Therapy SystemsGeneral Manager at Midwest Therapy Systems
Diante BushDiante Bush
Class A CDL Driver at PAM TransportClass A CDL Driver at PAM Transport
Selena JohnsonSelena Johnson
Bowling Alley Cook at Arnold BowlBowling Alley Cook at Arnold Bowl