Madison Sherman
Cuba
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
5
5
years of professional experience
Work History
Intern
Nimble Solutions
05.2023 - Current
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Provided project progress updates and proposed solutions to issues.
Waitress
Frisco's Bar And Grill
09.2022 - 05.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Bank Teller
Peoples Bank
11.2021 - 08.2022
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Educated customers on use of banking website and mobile apps.
- Counted and packaged currency and coins.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Cashier
Mace Supermarket
05.2019 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
Education
Associate of Arts - Teaching
East Central College
Union, MO05.2024
High School Diploma -
Cuba High School
Cuba, MO05.2021
Skills
- Project Support
- Spreadsheet Tracking
- Meeting Coordination
- Supply Restocking
- Payment Collection
- POS Systems
- Drawer Balancing
- Order Accuracy
- Dining Area Maintenance
- Customer Service
- Safe Food Handling
- Account Updating
- Cash Handling
Timeline
Intern
Nimble Solutions
05.2023 - Current
Waitress
Frisco's Bar And Grill
09.2022 - 05.2023
Bank Teller
Peoples Bank
11.2021 - 08.2022
Cashier
Mace Supermarket
05.2019 - 10.2021
Associate of Arts - Teaching
East Central College
High School Diploma -
Cuba High School
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