Madison Mosley
Chaffee
Summary
Dedicated professional with expertise in operations management and team development. Experienced in optimizing processes and fostering collaboration, ready to drive improvements and deliver exceptional guest experience outcomes. Skilled in staff training and workload management to meet performance goals and enhance service quality.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Panda Express
Cape Girardeau, MO
03.2024 - Current
- Implemented inventory management strategies to reduce waste and optimize stock levels.
- Developed schedules to ensure adequate staffing during peak hours and events.
- Streamlined communication between departments to enhance operational efficiency and service delivery.
Shift Leader
Panda Express
Cape Girardeau, MO
12.2023 - 03.2024
- Ensured compliance with safety and quality standards in daily operations .
- Trained and mentored team members to enhance service efficiency and customer satisfaction.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Counter Help
Panda Express
Cape Girardeau, MO
04.2021 - 12.2023
- Assisted customers with menu selections and provided exceptional service in fast-paced environment.
- Managed food preparation and ensured adherence to safety and sanitation standards.
- Collaborated with team members to maintain efficient workflow during peak hours.
Education
High School Diploma -
Chaffee Junior Senior High School
Chaffee, MOSkills
- Customer service
- Team leadership
- Problem-solving
- Staff training and development
- Task delegation
- Workload management
- Policy enforcement
- Operations management
Timeline
Assistant Manager
Panda Express
03.2024 - Current
Shift Leader
Panda Express
12.2023 - 03.2024
Counter Help
Panda Express
04.2021 - 12.2023
High School Diploma -
Chaffee Junior Senior High School