Madison Mitstifer
Holden
Summary
Dynamic professional with a proven track record at Xanterra Parks and Resorts, excelling in time management and team leadership. Demonstrated ability to enhance customer satisfaction and boost team performance through effective problem-solving and staff training. Skilled in maintaining high-quality standards and achieving significant improvements in productivity and employee engagement.
Thrives in high-pressure kitchen environment, developing strong multitasking and time-management skills. Adept at maintaining high standards of food quality and safety while working collaboratively with team members. Looking to transition into new field by leveraging culinary expertise and commitment to delivering excellence in any role.
Overview
4
4
years of professional experience
Work History
Line Cook
Xanterra Parks and Resorts
12.2024 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
Manager
58 Diner
07.2021 - 05.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Kingsville R1
Kingsville, MO05-2023
Skills
- Time management
- Team leadership
- Attention to detail
- Decision-making
- Professional attitude
- Staff training and development
- Problem-solving
Timeline
Line Cook
Xanterra Parks and Resorts
12.2024 - Current
Manager
58 Diner
07.2021 - 05.2023
High School Diploma -
Kingsville R1
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