A front desk receptionist with three years of experience specializing in office administration, clinical operations and patient scheduling. A proven track record of delivering exceptional administrative support to high volume urgent care clinics.
• Managed 4 Provider’s Schedule While Taking Urgent Walk In Request.
• Provided a welcoming and organized office atmosphere by greeting visitors courteously.
• Maintained accuracy by updating patient demographic and insurance details.
• Arranged files, crafted spreadsheets, transmitted reports through fax, and scanned documents for better efficiency.
• Manage administrative functions and appointment scheduling for a high volume walk in urgent care clinic, communicate effectively with patients.
• Managed 5+ provider’s schedules, accommodating 50+ patients daily
.• Updated and maintained patients records ensuring all data was up to date.
• Oversaw billing and insurance claims resolving all issues promptly and efficiently.
Administrative Support
Clinical WorkFlow
Appointment Scheduling
Telephone Etiquette
Calendar Management
Communication