Madison Bergthold
Centralia
Summary
Dedicated Registered Nurse with strong clinical judgment and a passion for patient advocacy, honed at University of Missouri Healthcare. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Skilled in care planning and documentation, consistently improving outcomes for critically ill patients in fast-paced environments.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Registered Nurse
University of Missouri Healthcare
Columbia
02.2025 - Current
- Company Overview: University of Missouri Healthcare - Thompson Center - Columbia, MO
- Employed critical thinking to prioritize nursing interventions reflecting patient acuity and preferences.
- Serve as the primary point of contact for telephone patients with a variety of questions and collected vital data related to the presented problem and/or question
- Managed live phone triage, effectively communicating with families to evaluate needs.
- Processed medication refills using the Cerner PowerChart application for streamlined processes.
- Engaged with patients through secure messaging, conveying vital information to physicians and other health providers.
- Provided holistic nursing care that addressed physical, emotional, and spiritual aspects, improving patient satisfaction.
- University of Missouri Healthcare - Thompson Center - Columbia, MO
Registered Nurse
University of Missouri Health Care
Columbia
01.2024 - 01.2025
- Company Overview: University of Missouri Health Care - Neonatal Intensive Care Unit - Columbia, MO
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements and notified physicians of any changes in condition.
- Cultivated strong relationships with parents and caregivers, providing emotional support throughout their infant's NICU stay.
- Performed comprehensive assessments of neonatal patients, identifying subtle changes in condition that required medical intervention or modification of treatment plans.
- Maintained accurate documentation of patient assessments, interventions, progress, and discharge planning in electronic medical records systems.
- Improved patient outcomes by providing high-quality, compassionate care to critically ill neonates.
- Enhanced family satisfaction by providing extensive education on infant care and supporting parents during their NICU journey.
- Mentored new nurses in the NICU, fostering a supportive environment for learning and professional growth.
- Anticipated potential complications related to prematurity or critical illness by staying current on industry best practices through continuing education opportunities.
- Collaborated with social workers and case managers to address patients' psychosocial needs and facilitate smooth transitions to home or step-down care settings.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- University of Missouri Health Care - Neonatal Intensive Care Unit - Columbia, MO
Care Team Associate
University of Missouri Health Care
Columbia
11.2020 - 08.2023
- Company Overview: University of Missouri Health Care - Columbia, MO
- Assisted nurses with daily tasks, streamlining workflows for a more efficient care environment.
- Accicted nursing staff with completing daily rounds documenting vital signs and answering.
- University of Missouri Health Care - Columbia, MO
Education
Bachelor of Science - Nursing
University of Missouri
Columbia, MO 05.2022 - 12.2023
Skills
- Strong clinical judgment
- Patient and family advocacy
- Compassion and empathy
- Complex Problem-solving
- Documentation and charting
- Infection control measures
- Intravenous therapy
- Care planning
- Family education
Certifications
- Registered Nurse License - State Board of Nursing
- Neonatal Resuscitation Program (NRP)
- Basic Life Support (BLS)
Timeline
Registered Nurse
University of Missouri Healthcare
02.2025 - Current
Registered Nurse
University of Missouri Health Care
01.2024 - 01.2025
Bachelor of Science - Nursing
University of Missouri
05.2022 - 12.2023
Care Team Associate
University of Missouri Health Care
11.2020 - 08.2023