Madelyn Housewright
Saint Charles
Summary
I am outgoing and dedicated to making sure everyone has a positive experience in store or online. I am skilled in conflict resolution and point of sale operations. I am experienced in working in small businesses and am proactive to help reach business goals.
Overview
8
8
years of professional experience
Work History
Server
Old Warson Country Club
Ladue, MO
04.2025 - Current
- Cultivating warm relationships with regular customers.
- Delivering exceptional customer service in a fast-paced dining environment.
- Training new staff on service standards and operational procedures.
- Addressing customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Boosting repeat customer rates, remembered regular guests' preferences and greeted them by name.
Floral Designer
A Moment Of Grace Florist & Gifts
Warrenton, Missouri
11.2020 - 08.2025
- Provided excellent customer service by greeting customers warmly and responding to inquiries promptly.
- Processed payments using POS system accurately and efficiently.
- Helped manage social media platforms and post relevant and engaging content.
- Handled customer complaints professionally and referring them to management when appropriate.
- Assisted with promotional activities such as special events or seasonal promotions.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Tanning Consultant
Jamaican Me Tan
Warrenton, Missouri
08.2018 - 08.2022
- Opened and closed the salon, displaying promotional signs and scheduling equipment maintenance.
- Developed and maintained relationships with customers to encourage repeat business and referrals.
- Maintained knowledge of current sales, promotions and policies and answering customer questions.
- Posted across social media platforms of upcoming specials, hours, and new products.
- Created a welcoming atmosphere in the salon to enhance customer experience.
Education
High School Diploma -
Warrenton High School
Warrenton, Missouri05.2021
Skills
- Customer engagement and assistance
- Teamwork and collaboration
- Vendor communication
- Conflict resolution
- Invoicing and billing
- Vendor relationships
- Event planning expertise
- Social media promotion
- Point of sale
- Time management
- Phone etiquette
- Strong work ethic
Timeline
Server
Old Warson Country Club
04.2025 - Current
Floral Designer
A Moment Of Grace Florist & Gifts
11.2020 - 08.2025
Tanning Consultant
Jamaican Me Tan
08.2018 - 08.2022
High School Diploma -
Warrenton High School