Madelynn King
Maryland Heights Police Department
Arnold
2
Languages
11
years of professional experience
Professional with strong foundation in emergency communications and crisis management. Skilled in rapid decision-making, clear communication, and efficient problem-solving under pressure. Known for teamwork, adaptability, and consistently achieving results. Proficient in using advanced communication technologies and maintaining composure in high-stress situations.
Work History
Emergency Communications Dispatcher
1 Year- Directed emergency response efforts by answering and prioritizing calls, capturing crucial information for timely action. Managed multi-line phone systems and two-way radio communications, maintaining calm under pressure to support ongoing operations. Monitored officer status during active calls to ensure safety and effective resource allocation.
- Managed emergency calls and prioritized dispatching to ensure timely response by first responders.
- Coordinated communications between field units and command center for effective incident management.
- Utilized CAD systems for real-time tracking of resources and operational status updates.
Manager, Server/Bartender
9 Years- Oversaw order preparation processes to elevate customer satisfaction levels. Coordinated kitchen supply inventory to optimize productivity. Implemented cleanliness protocols to uphold a professional workspace. Facilitated customer communications to enhance service experiences. Resolved order discrepancies to maintain quality assurance. Navigated conflict resolution effectively in dynamic situations. Managed cash handling and transaction processes efficiently. Handled incoming phone calls with professionalism. Contributed to catering sales efforts during evening operations.
- Led operations to enhance service delivery and customer satisfaction.
- Developed training programs for staff to improve efficiency and performance.
- Implemented inventory management systems to optimize stock levels and reduce waste.
Intern
4 Months- Oversaw updates to nightly violent crime data for accuracy and timeliness. Supervised real-time monitoring of CCTV footage at the Real Time Crime Center (RTCC). Reviewed and refined reports to enhance clarity and correctness. Facilitated discussions in weekly violent crime meetings to drive strategic initiatives.
- Accumulated 160 hours assisting with case management activities.
- Analyzed gun crime data to identify trends and patterns for investigative purposes.
- Assisted in compiling reports on gun-related incidents for law enforcement strategies.
- Conducted research to support intelligence operations within the Gun Crime Intelligence Unit.
Intern
2 Months- Streamlined case filing procedures to improve organizational workflow. Optimized document input and scanning for US Marshals database accuracy. Engaged with other federal agencies to broaden operational knowledge. Acquired essential skills through participation in US Marshals entry training.
- Accumulated 160 hours assisting with case management activities.
- Assisted in analyzing gun crime data to identify trends and patterns.
- Collaborated with law enforcement personnel to compile intelligence reports.
- Utilized crime mapping software to visualize and track incidents effectively.
Education
Bachelor of Science - Criminal Justice, Psychology - Double Major
Skills
Information gathering
Data entry accuracy
Accuracy and precision
Crisis management
Calm under pressure
Teamwork and collaboration
Problem-solving
Assertiveness
Certified in Microsoft Excel
Word
and PowerPoint.
Relevant coursework
LANGUAGES
English
Moderate Spanish
AWARDS
Dean’s List Fall 2021, Dean’s List Spring 2020, High Honor (3.5+ GPA) 2nd quarter 2018-2019, Academic Honor (3.5-5.0 GPA) 1st semester 2017-2018, Attendance Certificate 1st semester 2017-2018, MVP Girls Softball 2017-2018, Super Scholar Athlete (4.33 GPA) Girls Softball 2015-2016, 2018, Defensive Player of the Year Girls Soccer 2015-2017, Honor Roll 2nd & 4th quarter, 1st semester 2016, MVP Girls Soccer 2014-2016, Gold Medal Science Fair 2015, Academic Excellence (Overall 3.36 GPA) 1st 3 Quarters of 2014-2015, Highest Honors 2015
Timeline
Emergency Communications Dispatcher
Maryland Heights Police Department
07.2025 - CurrentRead More
Intern
Saint Louis Metropolitan Police Department - Gun Crime Intelligence Unit (GCIC)
01.2023 - 05.2023Read More
Intern
United States Marshals Service
06.2022 - 08.2022Read More
Manager, Server/Bartender
Salt & Smoke
01.2016 - 01.2025Read More
Maryville University
Bachelor of Science from Criminal Justice, Psychology - Double Major
Read More