MacKenzie Sisk
Festus
Summary
Dynamic individual with hands-on experience in Mental Health and Security related jobs with talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Supervisor
Missouri Botanical Garden
04.2024 - Current
- Supervises the daily activities of security officers, ensuring assigned duties are completed successfully to preserve the safety and security of individuals and Garden buildings, grounds and adjacent neighborhood streets.
- Investigates circumstances against, or related to, the Garden and its clients, i.e., staff, volunteers, contractors, visitors and other members of the public.
- Assists in the development and administration of safety and security programs developed to protect the Garden, its employees or client's property from theft, sabotage, violence, or other situations that endanger the well-being of clients, employees, or Garden facilities.
Behavioral Health Technician III
Mercy Hospital Jefferson
06.2019 - 11.2024
- Maintained a safe environment in a locked unit.
- Used verbal deescalating and coping techniques to stabilize patients.
- Managed the milieu of the floor and provided education to staff.
- Identified and addressed individual mental health challenges to support patients.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Developed basic strategies to promote patient safety, wellness, and independence.
- Restrained violent patients using MANDT-approved techniques.
- Provided education for new employees on basic job duties, verbal/physical redirection, patient restraint, and the restraint chair.
Security Officer II (As Needed)
Mercy Hospital Jefferson
10.2019 - 11.2024
- Monitored premises and recorded activity in daily officer reports.
- Monitored surveillance cameras and responded to suspicious activity.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Checked for safety hazards and took corrective action when necessary.
- Assisted medical staff by using therapeutic restraint in giving medications to violent patients.
Security Officer
Southeast Missouri Mental Health (S.O.R.T.S.)
10.2018 - 05.2019
- Worked under Level 5 Maximum Security Conditions
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
- Conducted hourly foot patrols of key areas to spot and control security concerns
- Wrote detailed reports on property damage, theft, presence of unauthorized persons, and unusual incidences
- Responds to Psychiatric Emergencies and uses /certified in S.M.A.R.T. defense training to safely assist offenders to seclusion
- Collaborated with area law enforcement to support safe offender transport
- Escorted high security offenders to doctors visits, emergency hospital trips, funerals, etc
- Placed escort devices on offenders (Handcuffs, Belly chains, leg cuffs, thumbs cuffs, etc.)
- Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons
- Resolved complaints and issues involving both offenders and employees
Psychiatric Technician I/II
Southeast Missouri Mental Health Center (APS)
02.2016 - 10.2018
- Worked under minimum security conditions.
- Maintained safe and secure ward.
- Ensured that clients and families were treated with respect and dignity.
- Supervised care for 23 mental health patients in 136 bed state facility.
- Assisted patients with Daily Living Tasks.
- Completed patient count and ward check hourly.
- Trained new employees on ward rules, correct charting, proper sanitation of ward property.
- Observed patient behavior and developed behavioral interventions.
- Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
Education
High School Diploma -
Central High School
4 2014
Skills
- Superior customer service
- Pro-Act, SMART, and MANDT defense training
- RQI CPR certified
- Trained in SIMPLEX fire systems
- Trained in EyeMax, Aviglon, and Pelco camera systems
- Emergency management
- Conflict resolution techniques
- Safety and security
- Emergency response
- Skilled in conflict resolution
- Staff management
Certification
- CPR certified through American Heart Association
Timeline
Security Supervisor
Missouri Botanical Garden
04.2024 - Current
Security Officer II (As Needed)
Mercy Hospital Jefferson
10.2019 - 11.2024
Behavioral Health Technician III
Mercy Hospital Jefferson
06.2019 - 11.2024
Security Officer
Southeast Missouri Mental Health (S.O.R.T.S.)
10.2018 - 05.2019
Psychiatric Technician I/II
Southeast Missouri Mental Health Center (APS)
02.2016 - 10.2018
High School Diploma -
Central High School
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