mackenzie sears
Webb City
Summary
Dynamic leader with proven expertise in program management and operational leadership, honed at The Arc Of The Ozarks. Excelled in staff development and strategic planning, enhancing team productivity and program quality. Demonstrated exceptional ability in fostering strategic partnerships and implementing effective training programs. Skilled in document management and team oversight, with a focus on achieving measurable outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Program Supervisor
The Arc Of The Ozarks
11.2024 - Current
- Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
- Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
- Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
- Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
- Assisted with community resources for healthcare and mental health.
- Implemented quality assurance measures to maintain high standards in service delivery across all programs under supervision.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Enhanced team productivity through effective delegation, task prioritization, and clear communication.
- Managed program budget responsibly, allocating funds appropriately to ensure the success of all initiatives.
Program Coordinator
Parsons State Hospital and Training Center
11.2012 - 11.2024
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
CNA
Prairie Mission Retirement Village
06.2007 - 10.2014
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Education
Bachelor Of Health Science - Health And Human Services
Western Governors University
Salt Lake City, UTHigh School Diploma - General Studies
St. Paul High School
St. Paul KS05.2009
Skills
- Staff training
- Staff development
- Document management
- Strategic planning
- Operational leadership
- Reporting requirements
- Training facilitation
- Staff training experience
- Document management skills
- Program management
- Staff evaluation
- Team oversight
Certification
Kansas CNA- may be expired
Missouri Madication aide level 1 just completed course a few weeks ago
Timeline
Program Supervisor
The Arc Of The Ozarks
11.2024 - Current
Program Coordinator
Parsons State Hospital and Training Center
11.2012 - 11.2024
CNA
Prairie Mission Retirement Village
06.2007 - 10.2014
Bachelor Of Health Science - Health And Human Services
Western Governors University
High School Diploma - General Studies
St. Paul High School
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