Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Mackenzie Dowd

Van Buren

Summary

Compassionate Elementary Education Teacher known for high productivity and efficiency in task completion. Specialized in developing individualized education plans, behavior management strategies, and inclusive classroom practices. Excel in communication, empathy, and patience, ensuring positive outcomes in student learning and development.

Results-driven sales associate/server known for productivity and efficient task completion. Specialize in customer relationship management, product knowledge, and persuasive communication. Excel in active listening, problem-solving, and adaptability to meet diverse client needs and drive sales success.

Overview

10
10
years of professional experience

Work History

Store Associate

The Winning Circle LLC
Poplar Bluff
01.2023 - Current
  • Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
  • Maintained attractive merchandise displays to maximize purchases.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Addressed customer complaints in a professional manner.
  • Reconciled daily sales transactions against cash registers totals.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Ensured the cleanliness and tidiness of the store.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.

Student Teacher Intern

Arkansas State University
Jonesboro
08.2022 - 05.2023
  • Conducted assessments to evaluate student performance.
  • Participated in staff meetings and professional development seminars.
  • Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
  • Accepted constructive criticism and feedback with positivity in areas requiring improvement.
  • Assisted in the development of IEPs (Individualized Education Programs) for students with special educational requirements.
  • Participated in parent-teacher conferences to discuss students' progress and strategies for improvement.
  • Collaborated with teacher to plan and achieve instructional goals and objectives.
  • Assisted with supervision of recesses and lunch periods.
  • Offered students personalized educational, behavioral and emotional support.
  • Managed classroom procedures and organized resources to promote safety and learning.
  • Collaborated with lead teacher to adapt teaching strategies to meet diverse student needs.
  • Delivered clear, comprehensive instructions to support classwork and projects.
  • Facilitated activities that promoted critical thinking skills among students.
  • Followed school schedules and policies to promote safety and learning.
  • Tested students' comprehension of subject matter through quizzes, tests and projects.
  • Managed classroom technology resources including computers, tablets, projectors.
  • Researched best practices in education pedagogy and curriculum design.
  • Observed teachers in classrooms to improve skills and communication.

Server

Bread & Butter
Poplar Bluff
10.2017 - 12.2022
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Trained new employees to perform duties.
  • Followed health safety guidelines when preparing and serving food products.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Provided exceptional service to high volume of daily customers.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • I worked here during the holiday and summer breaks while home from college.

Daycare Teacher

Jonesboro Montessori Academy
Jonesboro
08.2020 - 12.2021
  • Collaborated with colleagues to brainstorm ideas for classroom activities.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Read aloud and played alphabet games to encourage early literacy.
  • Observed behavioral issues to alert parents or guardians.
  • Fostered open and effective communication with parents regarding their children's development and daily activities.
  • Assisted with toilet training and diaper changing when necessary.
  • Administered first aid and medication in accordance with health and safety regulations.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Assisted children with daily routines, including toileting, feeding, and nap times.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Ensured safety of all children by monitoring playground equipment use.
  • Developed and enforced positive strategies to encourage good behavior.
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.

Sales Associate

Fireworks City
Arnold
06.2015 - 07.2021
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Conducted inventories on a regular basis to track stock levels.
  • Maintained records related to sales for store management.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Computed purchases and received and processed cash or credit payment.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Described merchandise and explained use, operation and care.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • SEASONAL POSITION.

Youth Development Professional

Boys & Girls Club of America
Poplar Bluff
08.2018 - 05.2020
  • Provided guidance and support to youth in the program.
  • Monitored progress of individual students throughout the program.
  • Promoted healthy lifestyle choices through educational workshops.
  • Developed benchmarks for measuring and monitoring strategic changes and organizational goals.
  • Developed and implemented programs for youth to build critical life skills.
  • Fostered relationships between mentors and mentees in the program.
  • Provided hands-on and proactive leadership to community services staff.
  • Advocated for at-risk youth to improve daily environments and long-term prospects.
  • Provided homework help and tutoring in specific subjects.
  • Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
  • Implemented strategies that addressed challenges faced by participants.
  • Planned and led activities with varied focus such as outdoor exploration, education and crisis intervention.
  • Created a safe environment for learning and growth among participants.
  • Encouraged each program participant to interact and provided numerous opportunities to engage with others and enjoy activities.
  • After-school program only.

School Tutor

AmeriCorps Program
Poplar Bluff
08.2018 - 05.2020
  • Taught note-taking techniques and test strategies.
  • Researched new techniques for teaching various subjects more effectively.
  • Developed personalized tutoring strategies to improve students' academic performance in subjects such as math, science, and English.
  • Incorporated technology into tutoring sessions whenever possible to make learning fun and interactive.
  • Provided feedback on written assignments to improve writing skills and academic performance.
  • Provided individualized instruction to help students grasp core concepts in a variety of subjects, including math, science, English, and history.
  • Fostered a positive and encouraging learning environment to boost students' confidence and motivation.
  • Asked key questions prompting specific student responses to assess tutoring session progress.
  • Monitored student progress regularly and provided feedback on assignments and tests.
  • Assisted students with their coursework, helping them understand difficult concepts and develop effective study skills.
  • Only tutored during school time hours.

Education

Bachelor of Science - Elementary Education

Arkansas State University
Jonesboro, AR
05-2023

Associate of Science - Elementary Education

Three Rivers College
Poplar Bluff, MO
05-2020

High School Diploma -

Poplar Bluff High School
Poplar Bluff, MO
05-2018

Skills

  • Promotional support
  • Meeting deadlines
  • Adapt to diverse groups
  • Cash handling accuracy
  • Listening skills
  • Strategic planning
  • Energetic self-starter
  • Outgoing personality
  • Customer service
  • Time management
  • Goal oriented
  • Feedback implementation
  • Positive and professional
  • Reading comprehension skills
  • Excellent people skills
  • Written and oral communication skills
  • First aid training
  • Peer collaboration
  • Project-based learning
  • Teaching strategies
  • Parent-teacher communication
  • Educational research
  • Elementary education
  • Learning styles
  • Expertise in content taught
  • Collaborative learning

Affiliations

  • Involved in my sorority, Chi Omega, in college. This included a variety of volunteer work, fundraisers, and involvement in student activities.
  • I maintained a high GPA throughout my years of schooling, including being on the honor roll in high school and making the Dean's/Chancellor's list in college.
  • Involved in sports teams throughout high school, and other clubs.
  • Maintaining an active lifestyle outside of work.

References

References available upon request.

Timeline

Store Associate

The Winning Circle LLC
01.2023 - Current

Student Teacher Intern

Arkansas State University
08.2022 - 05.2023

Daycare Teacher

Jonesboro Montessori Academy
08.2020 - 12.2021

Youth Development Professional

Boys & Girls Club of America
08.2018 - 05.2020

School Tutor

AmeriCorps Program
08.2018 - 05.2020

Server

Bread & Butter
10.2017 - 12.2022

Sales Associate

Fireworks City
06.2015 - 07.2021

Bachelor of Science - Elementary Education

Arkansas State University

Associate of Science - Elementary Education

Three Rivers College

High School Diploma -

Poplar Bluff High School

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Mackenzie Dowd