Summary
Overview
Work History
Education
Skills
References
Timeline
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Macey Poertner

Wentzville

Summary

Dedicated professional with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills. Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability.

Overview

3
3
years of professional experience

Work History

Deli Sales Associate

Schnucks Markets
Wentzville
01.2024 - Current
  • Provided excellent customer service in deli department.
  • Assisted customers with product selection and special orders.
  • Maintained cleanliness and organization of deli workstations.
  • Operated slicing machines and other deli equipment safely.
  • Prepared and displayed product offerings to attract customers.
  • Greeted customers in a friendly and professional manner.
  • Maintained cleanliness of work area throughout shift.
  • Operated slicers, scales, and other equipment safely and efficiently.
  • Ensured that all food was served in accordance with health code regulations.
  • Replenished condiments during shifts as needed.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.

Deli Associate

Walmart
Lake St. Louis
10.2023 - 12.2024
  • Assisted customers with product selection and special requests.
  • Maintained cleanliness and organization of the deli counter area.
  • Operated deli equipment, including slicers and scales, safely and efficiently.
  • Followed food safety guidelines to handle and store products properly.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Performed daily opening and closing duties such as cleaning up spills, sanitizing surfaces.
  • Greeted customers, provided excellent customer service, and answered questions regarding deli products.

Line Cook /Restaurant Cashier

Freddy's Frozen Custard & Steakburgers
Wentzville
02.2022 - 10.2023
  • Collaborated with team members to streamline food preparation processes during peak hours.
  • Operated kitchen equipment, including grills, fryers, and slicers, with efficiency and care.
  • Assisted in training new kitchen staff on food preparation techniques and safety protocols.
  • Cooked multiple orders simultaneously during busy periods.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Set up workstations with needed ingredients, utensils and cooking equipment.

Education

High School Diploma -

Timberland High School
Wentzville, MO
05-2024

Skills

  • Customer service
  • Equipment operation
  • Team collaboration
  • Effective communication
  • Cooking
  • Hospitality service expertise
  • Sanitation and safety standards
  • Flexible schedule
  • Cash register operation
  • Attention to detail
  • Food safety compliance
  • Food preparation
  • Proficient with various computer software applications
  • Microsoft Office

References

References available upon request.

Timeline

Deli Sales Associate

Schnucks Markets
01.2024 - Current

Deli Associate

Walmart
10.2023 - 12.2024

Line Cook /Restaurant Cashier

Freddy's Frozen Custard & Steakburgers
02.2022 - 10.2023

High School Diploma -

Timberland High School

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