Lynn Feger
Mexico,MO
Summary
Dynamic Licensed Insurance Agent with a proven track record at State Farm Insurance, excelling in client relationship management and policy assessment. Expert in tailoring insurance solutions, enhancing customer satisfaction, and streamlining claims processing. Committed to delivering exceptional service and fostering strong client connections to drive retention and growth.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Suzanne Baker - State Farm Insurance
Mexico, Missouri
04.2019 - Current
- Assisted clients in understanding insurance products and coverage options
- Conducted policy reviews to ensure alignment with client needs
- Provided administrative support for processing applications and claims
- Maintained accurate client records in management systems
- Learned industry regulations and compliance procedures
- Developed effective communication skills while interacting with diverse clientele
- Adapted quickly to new software tools for policy management and tracking
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
Licensed Agent
American Family Insurance
01.1990 - 04.2014
- Developed and maintained strong client relationships to ensure customer satisfaction and retention.
- Conducted comprehensive insurance assessments, aligning coverage options with client needs.
- Provided expert guidance on policy options, enhancing client understanding of insurance products.
- Collaborated with underwriting teams to streamline application processes and improve approval times.
Education
High School Diploma -
Mexico Senior High
Mexico, MO05.1991
Skills
- Client relationship management
- Insurance product knowledge
- Policy assessment
- Claims processing
- Customer service excellence
Certification
- Licensed Insurance Agent Property Casualty and Life
Languages
English
Full Professional
Timeline
Licensed Insurance Agent
Suzanne Baker - State Farm Insurance
04.2019 - Current
Licensed Agent
American Family Insurance
01.1990 - 04.2014
High School Diploma -
Mexico Senior High