Lynda Nacole Frank

Data Management:

• Maintaining detailed records of facility maintenance activities, work orders, and asset management.
• Updating and tracking key performance indicators related to facilities operations.
• Entering data into computer systems accurately and timely.

Communication and Coordination:

• Acting as a liaison between clients, facility staff, and Sodexo management.
• Routing work orders to appropriate technicians and following up on completion.
• Communicating important facility updates and information to relevant stakeholders.

Client Service:

• Responding to client inquiries and requests in a timely and professional manner.
• Addressing client concerns and resolving issues effectively.
• Providing excellent customer service to building occupants.

Administrative Tasks:

• Preparing reports and presentations related to facility operations.
• Managing facility documentation and files.
• Scheduling meetings and coordinating logistics.

Compliance and Safety:

• Ensuring adherence to safety procedures and regulations within the facility.
• Monitoring compliance with maintenance schedules and preventative measures.
• Reporting any safety concern or incidents promptly.

• Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
• Reduced medication errors by maintaining accurate documentation of administered medications.
• Safeguarded patient privacy by adhering strictly to HIPAA regulations during all aspects of medication handling and administration processes.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.