Luke Michael
Springfield,MO
Overview
15
15
years of professional experience
Work History
Quality Assurance Crew Lead
McCormick & Co Inc
12.2020 - Current
- Monitored team members to verify work quality and address concerns.
- Coordinated with various departments to ensure timely completion of tasks and projects.
- Communicated effectively with upper management, team members to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Quality Assurance Lab Technician II
McCormick & Co Inc
10.2018 - Current
- Perform analytical tests and analysis on raw materials, in-process materials and finished products to make sure 100% of product meets established specifications
- Knowledge of HPLC testing methods, sample preparation, and procedures
- Collaborated with leadership on the set up and execution of a Supply Chain Integrity program
- Understands and follows documents relevant to responsibilities, e.g., Workflows, Work instructions, Checklists, and Logs
- Adhered to Good Manufacturing Practice (GMP) as well as safety protocols, producing results that are accurate, safe and compliant with regulatory standards
- Makes quality control decisions according to the company’s specifications in a time-sensitive manner.
Assistant Manager
The UPS Store
02.2013 - 10.2018
- Ran weekly, monthly and annual financial reports
- Anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction
- Coached and developed store associates through formal and informal interactions
- Supervised day-to-day operations to meet performance, quality and service expectations.
Lumber Yard Associate
CHC Lumber
01.2010 - 02.2013
- Greeted incoming customers, assess their needs and provide immediate assistance
Education
Bachelor of Science in Biology -
Missouri State University
Springfield, MO05.2018
Skills
- Experience with running analytical tests on multiple products as well as checking accuracy of all production materials
- Strong Math Skills and Strong Computer Literacy (Word, Excel, Power Point, and Outlook)
- Team Management
- Strong computer skills with the ability to learn and use commercial software systems such as SAP
- Productive worker who is successful in completing task in a timely manner
- Ability to work efficiently without direct supervision
- Task Delegation
Timeline
Quality Assurance Crew Lead
McCormick & Co Inc
12.2020 - Current
Quality Assurance Lab Technician II
McCormick & Co Inc
10.2018 - Current
Assistant Manager
The UPS Store
02.2013 - 10.2018
Lumber Yard Associate
CHC Lumber
01.2010 - 02.2013
Bachelor of Science in Biology -
Missouri State University
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