Summary
Overview
Work History
Education
Skills
References
Timeline
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Luke Fincher

Bates City

Summary

Dynamic delivery driver with a proven track record at Sarpino's Pizzeria, excelling in route planning and customer service. Demonstrated exceptional problem-solving skills while maintaining compliance with traffic regulations. Recognized for timely deliveries and effective communication, fostering customer loyalty and trust in a fast-paced environment. Hardworking professional with reliable, safety-conscious mindset and a year experience in warehouse operations. Proficient in operations of pallet movers Expertise in shipping and receiving, loading, and unloading trucks and order picking and packing.

Overview

4
4
years of professional experience

Work History

Delivery Driver

Sarpino's Pizzeria
Lee's Summit
12.2024 - Current
  • Utilized GPS and maps for efficient route planning.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Notified customers of delays to decrease calls to support.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Navigated routes with relevant map programs and GPS systems.
  • Presented order bills and collected payments for deliveries.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.

Van Line Package Handler

Fed Ex Ground
Kansas City
08.2023 - 10.2024
  • Complied with federal, state, and company regulations regarding package handling.
  • Assisted in loading delivery trucks with prepared packages.
  • Participated in regular safety meetings and training sessions.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
  • Utilized handheld devices to track and update package status in real-time.
  • Assisted in training new employees on package handling processes.
  • Followed company policies and procedures for secure package handling.
  • Used digital database to keep records of units and stock moved.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Ensured compliance with postal regulations regarding hazardous materials handling.
  • Picked products using RF scanner to fill orders.
  • Assisted in the training of new package handlers on proper procedures and safety practices.

Cook

hi boy drive in
Independence
08.2021 - 06.2023
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Organized storage areas for efficient usage of space.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Set up work stations prior to opening to minimize prep time.
  • Made meals in accordance with company standards and requirements.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Grilled and deep fried various foods from meats to potatoes.
  • Checked quality of food products to meet high standards.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Received and stored food and supplies.
  • Adhered to food safety standards when storing and preparing foods.
  • Managed portion control using correct utensils during preparation and plating.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Replenished food items from inventory and rotated ingredients.
  • Ordered supplies as needed for the kitchen.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.

Education

High School Curriculum

Fort Osage High School
Independence, MO
01-2023

Skills

  • Route planning
  • Time management
  • Customer service
  • Traffic regulation compliance
  • Package tracking
  • Vehicle maintenance
  • Payment processing
  • Team collaboration
  • Effective communication
  • Conflict resolution
  • Organizational skills
  • Adaptability to change
  • Attention to detail
  • Problem solving
  • GPS operation
  • Exceptional written and verbal communication skills
  • Physical stamina

References

References available upon request.

Timeline

Delivery Driver

Sarpino's Pizzeria
12.2024 - Current

Van Line Package Handler

Fed Ex Ground
08.2023 - 10.2024

Cook

hi boy drive in
08.2021 - 06.2023

High School Curriculum

Fort Osage High School

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Luke Fincher