Luis Enrique Martinez
Kansas City,MO
Summary
Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way.
Overview
2025
2025
years of professional experience
Work History
Barback/Bar Prep
Percheron Rooftop Bar @ Crossroads Hotel
04.2024 - 10.2024
- Assisted bartenders in preparing and maintaining drink inventory for efficient service.
- Maintained knowledge of drink recipes to assist with customer inquiries.
- Monitored inventory levels to ensure timely replenishment of stock items.
- Adapted quickly to changing priorities in fast-paced environments to meet service demands.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
Production/Sales Associate
Yoli Tortillera
2024 - 2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Monitored inventory levels, reporting discrepancies to management for timely replenishment.
- Handled customer complaints professionally, resolving issues to retain loyalty and trust.
- Collaborated with team members to streamline food prep processes for timely service delivery.
- Supported the kitchen staff in maintaining a high level of cleanliness, ensuring compliance with all food safety regulations.
- Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
A.M Supervisor/Barback
The Savoy at 21C hotels
01.2022 - 01.2024
- Coordinated workflow among team members to optimize productivity and efficiency.
- Monitored inventory levels, ensuring timely replenishment and minimal downtime in operations.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Manager/Bartender
Billie’s Grocery
01.2021 - 2025
- Handled customer inquiries and complaints professionally, maintaining high satisfaction levels during peak hours.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Expo
Gram & Dun
01.2016 - 01.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Skills
- Efficient multitasking
- Team leadership
- Time management
- Complex Problem-solving
- Staff management
- Task delegation
- Operations management
- Staff development
Timeline
Barback/Bar Prep
Percheron Rooftop Bar @ Crossroads Hotel
04.2024 - 10.2024
A.M Supervisor/Barback
The Savoy at 21C hotels
01.2022 - 01.2024
Manager/Bartender
Billie’s Grocery
01.2021 - 2025
Expo
Gram & Dun
01.2016 - 01.2020
Production/Sales Associate
Yoli Tortillera
2024 - 2025
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