Luis Arvizu
Kansas City
Summary
With a proven track record at many locations in many different markets, I have a passion for chasing success, having my team by side and watching them do the same. This success comes in many forms such as seeing underperforming locations improve with implementations, established restaurants evolve and become their best version, and best of all, seeing staff do things they never thought they could do while bringing success to their establishments. With a strong financial understanding of this business, reliability, genuine passion, and excellent attention to detail, I am confident I can be a great asset to any establishment in the industry.
Overview
10
10
years of professional experience
Work History
Director of Culinary Operations
Garozzo's Inc
07.2022 - Current
- I oversee all culinary operations at both restaurant locations as well as the catering department.
- Oversaw the hiring process for new kitchen managers as well as trained them individually to navigate through a transitional period within the organization.
- Implemented financial software systems in order to operate at the highest financial level possible.
- Created a recipe book within our management software to ensure consistency and quality within all of our kitchens.
- Underwent a facilities overhaul in order to update equipment, install make up air unit, new walk in and freezer units, and overall improve functionality within our kitchens.
Kitchen Manager
Jack Stack Barbeque
09.2021 - 07.2022
- I worked at various locations with similar assignments at each. This included improvement of the culture within the kitchens, train newer managers, set and follow strict financial budgets, and improve cleanliness and sanitation,
- I worked through all stations in the restaurant, front and back of house in order to help and train where ever I was needed at any given time.
Culinary Manager
Hillstone Restaurant Group
07.2020 - 08.2021
- Oversaw 3 kitchens in the Arizona market. I was appointed to continue raising the bar at highest performing store in the country, as well as assist in improvement of two underperforming stores.
- Worked closely with the owner and the executive teams with various research and development projects that had the potential to be implemented throughout other markets.
Culinary Manager
Hillstone Restaurant Group
03.2018 - 07.2020
- Worked at the location within corporate headquarters and experienced exposure to many of the companies highest level executives and maintained excellent rapport.
- Navigated through the pandemic and innovated ways to maintain profitability and was able to help many stores throughout the country execute successful operations through those difficult times.
- Trained summer interns, and managers in training that passed through our training program.
Assistant Culinary Manager
Hillstone Restaurant Group
03.2017 - 03.2018
- Worked at a newer concept for the company with this particular location being less than 5 years old.
- Learned how to operate within a young restaurant and all of the challenges that come with its such as unpredictable volume levels, inexperienced staff, and a short financial history.
Manager in Training
Hillstone Restaurant Group
10.2016 - 03.2017
- Trained at the location with the highest volume in the company. Passed through every station in the restaurant.
- Successful completion of weekly modules was required to complete and graduate from the training program.
- Deep emphasys was given on the financial side of running a successful restaurant.
Hourly Manager
Hillstone Restaurant Group
09.2014 - 10.2016
- Assisted senior management in opening and closing of the restaurants.
- Ensured all prep and cleaning lists were completed daily.
- Assisted in weekly inventories and nightly meat counts and reports.
- Trained new staff members in any areas of the kitchen.
- Conducted interviews for potential new hires both front and back of house.
Education
Associate of Arts - Business
Metropolitan Community College
Kansas City, MO05-2016
Skills
- Sanitation knowledge and standards
- Deep understanding of the financial side of running restaurants
- Bilingual
- Ability to individually manage people and unlock their potential
Timeline
Director of Culinary Operations
Garozzo's Inc
07.2022 - Current
Kitchen Manager
Jack Stack Barbeque
09.2021 - 07.2022
Culinary Manager
Hillstone Restaurant Group
07.2020 - 08.2021
Culinary Manager
Hillstone Restaurant Group
03.2018 - 07.2020
Assistant Culinary Manager
Hillstone Restaurant Group
03.2017 - 03.2018
Manager in Training
Hillstone Restaurant Group
10.2016 - 03.2017
Hourly Manager
Hillstone Restaurant Group
09.2014 - 10.2016
Associate of Arts - Business
Metropolitan Community College
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