Luis Andre Payot Calugcugan
Coloane, Macau
Summary
Dynamic professional with extensive experience in coordinating safe and on time turnaround flights at Menzies Aviation. Proficient in Microsoft Office and skilled in managing high-pressure situations to deliver exceptional passenger service. Recognized for enhancing team efficiency and optimising operational workflows in fast-paced environments.
Overview
7
7
years of professional experience
Work History
turnaround coordinator- part time
Menzies aviation
Macau
09.2023 - Current
- Coordinate to ensure safe, secure and on time turn-around flights.
- Flight document handling with flight crew.
- Assist full-time workers by providing supportive duty.
- Coordinate with other departments on a flight operation.
salesperson (Internship)
DFS
01.2023 - 05.2023
- Worked in beauty section salesman; selling beauty product to customers.
- Intern transferred to Hennessy COD branch; selling wine & spirit.
- Assist full-time workers by providing supportive duty.
passenger service Department (Internship)
Menzies aviation
Macau
09.2018 - 12.2018
- Meeting and greeting passengers and visitors.
- Escort passengers and visitors by directing them to the appropriate personnel.
- Escort airport site visit.
- Provide assistance and service for the passengers inside and outside the terminal.
- Handling the enormous human traffic.
Education
Bachelor’s degree - Tourism Event Management
City university of Macau
Macau05.2025
High school or equivalent -
Macau Sam Yuk Middle School
Macau07.2019
Languages
Chinese (Cantonese)
Native language
English
Proficient (C2)
C2
Chinese (Mandarin)
Advanced (C1)
C1
Tagalog
Proficient (C2)
C2
Skills
- Microsoft Office
- Effective communication
- Attention to detail
- Organizational skills
Awards
- 2024, CHN Powerlifting Southern China Open First Place in Heavyweight Class
- 2022, 第屆澳王者健澳區公開賽, The Iron-Game Macau Powerlifting Competition Open Class First Place in Heavyweight Class
Timeline
turnaround coordinator- part time
Menzies aviation
09.2023 - Current
salesperson (Internship)
DFS
01.2023 - 05.2023
passenger service Department (Internship)
Menzies aviation
09.2018 - 12.2018
Bachelor’s degree - Tourism Event Management
City university of Macau
High school or equivalent -
Macau Sam Yuk Middle School
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