Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lucas Westhoff

Creve Coeur

Summary

Competent and able leader with strong background in managing daily operations, enhancing efficiency and delivering exceptional customer service. Proven track record of leading teams to achieve operational goals and implementing process improvements. Demonstrated ability in strategic planning and workforce management.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Drury Hotels Company LLC
2021 - Current
  • Ensures an exceptional guest experience by providing courteous, efficient and friendly service to current and potential guests.
  • Implemented quality control measures that ensured consistently high product standards and customer satisfaction levels.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Hired trained, and developed high-performing teams that positively impacted company results.

Branch Manager

Enterprise Holdings Inc., Rent-A-Car
2015 - 2020
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Designed and implemented strategic marketing plans to recognize and capitalize on new opportunities across multiple market segments.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

Manager of Photography

Photos by Dill, LLC
2014 - 2015
  • Enhanced client satisfaction by consistently delivering high-quality photographs for various projects.
  • Cultivated a positive working environment within the photography team through clear communication and mutual respect.
  • Provided constructive feedback during post-production processes, refining images to meet client specifications.
  • Increased revenue by upselling additional services such as photo editing and retouching.

Education

Bachelor of Science - Business Administration, Management

Truman State University
Kirksville, MO
05-2015

Skills

  • Team leadership

  • Effective communication

  • Effective time management

  • Responsive to changing circumstances

  • Customer Service

  • Customer retention

  • Vendor relationship management

  • Business development

  • Account management

  • Operations management

  • Staff development

Certification

ServSafe Food Protection Manager Certificate


ServSafe Alcohol-ServSafe Alcohol Primary Course Certification

Timeline

Assistant General Manager

Drury Hotels Company LLC
2021 - Current

Branch Manager

Enterprise Holdings Inc., Rent-A-Car
2015 - 2020

Manager of Photography

Photos by Dill, LLC
2014 - 2015

Bachelor of Science - Business Administration, Management

Truman State University

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Lucas Westhoff