Lucas Sellers
Imperial
Summary
Dedicated professional with a strong background in enhancing customer satisfaction and fostering key client relationships. Committed to achieving organizational goals and driving business success through client development.
Overview
16
16
years of professional experience
Work History
General Manager
Cignal Systems
St Louis
09.2020 - Current
- Oversaw daily operations and ensured efficient workflow at Cignal Systems.
- Developed operational policies to enhance productivity and streamline processes.
- Managed budgeting and resource allocation for various projects within the organization.
- Analyzed market trends to identify new sales opportunities and customer needs.
- Developed sales plans, goals, strategies and objectives to achieve performance goals and revenue objectives.
- Established relationships with key clients, while maintaining existing customer base.
Freelance Technician
Self Employed
St Louis
08.2009 - Current
- Coordinated logistics for events, ensuring all details were addressed efficiently.
- Managed vendor relationships to secure services and supplies for events.
- Collaborated with clients to understand their vision and requirements for events.
- Collaborated with artists to achieve desired sound and artistic vision.
- Managed multiple aspects and levels of production keeping teams on track and inline with the goal of the project.
Service Manager
Lou Fusz Alfa Romeo
Fairview Heights
08.2015 - 06.2020
- Supervised service team to uphold customer satisfaction standards.
- Established processes to create an experience for all customers who have cars serviced.
- Implemented service protocols to enhance workflow efficiency.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Utilized technology to streamline service operations and improve customer experience.
Education
High School Diploma -
Fox Highschool
Arnold05-2009
Skills
- Market analysis
- Strategic planning
- Customer relationship management
- Communication strategies
- Project management
- Sales strategy
Timeline
General Manager
Cignal Systems
09.2020 - Current
Service Manager
Lou Fusz Alfa Romeo
08.2015 - 06.2020
Freelance Technician
Self Employed
08.2009 - Current
High School Diploma -
Fox Highschool