Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
17
17
years of professional experience
Work History
3rd and 4th Grade Teacher
Trinity Christian School
Neosho, MO
08.2024 - 04.2026
Developed lesson plans aligned with curriculum standards and student learning objectives.
Monitored student progress through assessments and provided timely feedback to support academic growth.
Fostered a positive Christian classroom environment encouraging collaboration, respect, and active participation.
Maintained accurate records of attendance, grades, behavior incidents, and other pertinent information about each student''s progress throughout the school year.
Established open communication with parents through regular updates on student performance, conferences, and newsletters.
Housewife
Self-employeed
Neosho, MO
04.2019 - 08.2024
Managed household budgets, ensuring efficient allocation of resources and timely payments.
Developed meal plans catering to family dietary needs while minimizing waste.
Coordinated schedules for family activities, optimizing time management and logistics.
Implemented organizational systems for household tasks, enhancing productivity and efficiency.
Facilitated educational activities for children, promoting learning through engaging experiences.
Maintained inventory of household supplies, ensuring adequate stock levels for daily operations.
Self-motivated, with a strong sense of personal responsibility.
Bookkeeper
Ragland Mills Inc
Neosho, MO
04.2016 - 04.2019
Managed accounts payable and receivable using QuickBooks software.
Completed payroll for employees and maintained detailed records of procedures.
Prepared financial reports to support management decision-making processes.
Maintained and processed invoices, deposits, and money logs.
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Office Manager
USA Metal Recycling
Neosho, MO
01.2015 - 01.2016
Managed daily cash handling duties, ensuring accuracy in counting, recording, and depositing funds securely.
Enhanced customer satisfaction by providing timely and accurate weight measurements for incoming and outgoing vehicles.
Coordinated effectively with truck drivers to facilitate smooth traffic flow through the scale house area during peak times.
Supported management in various administrative tasks as needed, including filing, data entry, and creating reports.
Adhered to all company safety policies and procedures, contributing to a safe working environment for all employees.
Assisted accounts receivable department with collections efforts by providing necessary documentation relating to disputed invoices or charges as needed.
Provided excellent customer service, resolving issues quickly and professionally to maintain positive client relationships.
Warehouse Worker
Indigo Sky Casino
Wyandotte, OK
07.2013 - 12.2015
Operated forklifts and pallet jacks to efficiently transport materials throughout warehouse.
Conducted inventory audits to ensure accurate stock levels and minimize discrepancies.
Collaborated with team members to streamline order fulfillment processes and enhance productivity.
Maintained clean and organized workspaces, adhering to safety standards at all times.
Bingo Clerk
Indigo Sky Casino
Wyandotte, OK
01.2009 - 06.2013
Managed bingo game operations, ensuring compliance with casino regulations and procedures.
Managed cash transactions for the purchase of bingo cards and payouts, ensuring accuracy and proper recordkeeping.
Developed rapport with regular players through friendly interactions, encouraging repeat business and loyalty to the establishment.
Participated in inventory management tasks including ordering supplies, maintaining records, and conducting periodic counts to ensure adequate stock levels.
Monitored game integrity, addressing discrepancies swiftly to maintain player trust.
Coordinated with team members to optimize game flow and enhance customer experience.
Monitored cash handling procedures to minimize discrepancies and deter theft or fraud incidents.
Performed cash handling duties, provided change and balanced money at end of shift.
Ensured accurate cash handling procedures, resulting in minimized discrepancies during end-of-shift reconciliations.
Conducted regular audits of cash handling procedures, ensuring accuracy and security throughout daily operations.