LORI HEIMOS
De Soto
Summary
Accomplished District Manager with a proven track record at Circle K adept in strategic planning and operations management. Excelled in boosting performance metrics and fostering a culture of teamwork and professional growth. Skilled in recruiting, with a keen attention to detail, significantly reducing shrinkage rates and optimizing inventory control.
Knowledgeable District Manger with proven track record in overseeing multiple locations and driving operational excellence. Successfully managed teams to improve customer satisfaction and streamline processes. Demonstrated leadership and strategic planning skills to achieve business goals and foster team collaboration.
Hardworking and passionate with strong organizational skills eager to achieve company goals.
Overview
13
13
years of professional experience
Work History
District Manager
Circle K Convenience Store
06.2022 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Drove regional performance metrics, setting and monitoring achievement goals for each district.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.
District Manager
Midwest Petroleum
10.2018 - 05.2022
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Identified and developed top talent within management structure to promote performance culture
- Strategized business operations, merchandising strategies and personnel moves.
- Supervised 12 stores and managed all performance metrics within district territory
Store Manager
Midwest Petroleum
05.2012 - 10.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
No Degree - Hotel Travel
Sanford Brwon Business College
Granite City 01-2000
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Attention to detail
- Goal setting and performance metrics
- Operations management
Accomplishments
Ranked in the top 3 District Managers for the Heartland Circle K BU which consist of 100+ District Managers in my first full year.
Awarded 1st place in Mystery Shop Award
Awarded Play to Win Award
Awarded Do the Right Thing Award
Currently in the top 5 District Managers for 2024/2025 fiscal year.
In my district I have the top 5 stores in my market for the whole BU
Timeline
District Manager
Circle K Convenience Store
06.2022 - Current
District Manager
Midwest Petroleum
10.2018 - 05.2022
Store Manager
Midwest Petroleum
05.2012 - 10.2018
No Degree - Hotel Travel
Sanford Brwon Business College
Similar Profiles
Edgard W. Diaz RamosEdgard W. Diaz Ramos
Customer Service Representative at Circle K Convenience StoreCustomer Service Representative at Circle K Convenience Store
RUBANDEEP KAURRUBANDEEP KAUR
Store Manager at Circle K Convenience StoreStore Manager at Circle K Convenience Store
Amy NewsomAmy Newsom
Cashier at Circle K Convenience StoreCashier at Circle K Convenience Store