Open To Work
Loliece Jackson
HomeTeam Transition Management
St. Louis ,Mo.
Work Preference
Overview
Professional driver with strong track record in delivering exceptional service and ensuring cargo safety. Skilled in navigation, vehicle maintenance, and efficient route planning. Known for teamwork, adaptability, and achieving results under changing conditions. Reliable and focused on maintaining high standards in all tasks.
10+
years of professional experience
Work History
03.2026 - Current4 Months
Professional Van Operator
Bi-State Development | St Louis, MO
- Ensured safe and efficient operation of passenger vans in compliance with transportation regulations.
- Conducted pre-trip inspections to maintain vehicle safety and reliability standards.
- Assisted passengers with boarding and disembarking, addressing individual needs for enhanced service.
- Collaborated with dispatch to optimize routes for timely arrivals and departures.
- Transported passengers up to 30 miles from home
09.2017 - Current8 Years 10 Months
Home Health Aide
HomeTeam Transition Management | St Louis, MO
- Provided personal care and companionship to clients, enhancing quality of life.
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored client health status, reporting changes to healthcare professionals promptly.
- Developed individualized care plans in collaboration with families and medical staff.
- Track keeping of meds taken daily for 7 days a week
09.2024 - 10.20251 Year 1 Month
Team Lead
Chartwells Schools Dining Services | St. Louis, MO
- Motivated staff of 7 through positive reinforcement techniques.
- Identified opportunities for process improvements, implementing changes when required.
- Delegated tasks appropriately according to individual skill sets.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Ensured compliance with industry standards and regulations.
- Trained new staff in relevant processes and procedures.
04.2016 - 11.20237 Years 7 Months
Claims Support Specialist
American Family Insurance | St Louis, MO
- Processed and analyzed claims to ensure compliance with company policies and regulatory requirements.
- Collaborated with internal teams to resolve complex claim inquiries and improve customer service.
- Utilized claims management software to track and document claim statuses efficiently.
- Trained new staff on claims processing procedures, enhancing team performance and accuracy.
- Answered calls from customers, replied to 25-30 emails daily, faxed as needed
Education
High School Diploma
Gateway Institute of Technology | St Louis, MO | 06.2001
Gateway Institute of Technology - St Louis, MO
06.2001
Skills
Timeline
Professional Van Operator
Bi-State Development
03.2026 - CurrentRead more
Team Lead
Chartwells Schools Dining Services
09.2024 - 10.2025Read more
Home Health Aide
HomeTeam Transition Management
09.2017 - CurrentRead more
Claims Support Specialist
American Family Insurance
04.2016 - 11.2023Read more
Gateway Institute of Technology - High School Diploma,
Read more