My objective is to ensure perfect client satisfaction by utilizing my knowledge and experience in banking and customer service while also implementing a strong work ethic to prove to be a valuable asset in any position.
Overview
11
11
years of professional experience
Work History
Universal Banker III
Busey Bank
09.2022 - Current
Ensuring service excellence by engaging clients in needs based conversations to build upon new and existing customer portfolios
Training new and existing associates in banking regulation and Busey policy
General cash handling, training, and operational performance
Relationship Banker II
Simmons Bank
08.2020 - 09.2022
Duties include cash handling, customer due diligence, compliance with company policy and federal regulations, and ensuring service excellence
Consistent client check-in's involving needs based conversations to assist clients in achieving financial wellness
Director of Events Management
Trident Hospitality Group
06.2019 - 04.2020
Overseeing all production (audio, video, lighting, and more) over public and private events, including parties, corporate events, speaking engagements, and concerts
Would interact and organize events with venue management, clients and promoters to ensure proper execution of any event
Mange, delegate, and direct a team of 3-6 as festival stage manager.
Experienced Sales Associate
Slackers, INC
02.2014 - 05.2017
Responsibilities included: Sales, working register, extensive store reorganization and optimization of sales floor, negotiation of company purchases, creating excel sheets for organization of inventory, basic electronics repair
Education
Music Business (In Progress) -
Lindenwood University
St. Charles, MO
Skills
Team Management
Excel
Conflict Resolution
Creativity and Adaptability
Financial planning
Customer Service
Timeline
Universal Banker III
Busey Bank
09.2022 - Current
Relationship Banker II
Simmons Bank
08.2020 - 09.2022
Director of Events Management
Trident Hospitality Group
06.2019 - 04.2020
Experienced Sales Associate
Slackers, INC
02.2014 - 05.2017
Music Business (In Progress) -
Lindenwood University
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