Logan Johnson
West Plains
Summary
Dynamic Electrical Lineman with a proven track record at Howell Oregon Electric Cooperative, adept in overhead line construction and fostering team collaboration. Excelled in reducing outage durations and enhancing project management through effective problem-solving and communication. Skilled in bucket truck operation and mentoring apprentices, significantly improving operational efficiency and safety standards.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Electrical Lineman
Howell Oregon Electric Cooperative
05.2018 - Current
- Collaborated with team members to complete complex projects on time and within budget constraints.
- Performed troubleshooting tasks for various electrical issues, efficiently diagnosing problems and implementing solutions.
- Ensured accurate documentation of work performed, contributing to streamlined project management processes.
- Upgraded electrical infrastructure with the installation of new transformers, switches, and conductors.
- Oversaw the training and development of apprentice linemen, fostering a supportive learning environment for skill acquisition.
- Reduced outage durations by quickly identifying and repairing damaged electrical components.
Customer Service Representative
Community First Banking Company
03.2016 - 12.2017
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Sales Associate
Hirsch Feed and Farm Supply
06.2014 - 03.2016
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Crew Member
Mcdonalds, PDI FOODS
05.2013 - 05.2014
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Associate of Arts - General Studies
Missouri State University
West Plains, MOElectric Linework
Southeast Lineman Training Center
Trenton, GA05-2018
Skills
- Bucket truck operation
- Overhead line construction
- Electrical power line installation
- Pole setting
- Written and verbal communication
- Problem-solving
Certification
- Electrical Lineworker Certification (ELC) - Southeast Lineman Training Center.
- Class A CDL Driver
Timeline
Electrical Lineman
Howell Oregon Electric Cooperative
05.2018 - Current
Customer Service Representative
Community First Banking Company
03.2016 - 12.2017
Sales Associate
Hirsch Feed and Farm Supply
06.2014 - 03.2016
Crew Member
Mcdonalds, PDI FOODS
05.2013 - 05.2014
Associate of Arts - General Studies
Missouri State University
Electric Linework
Southeast Lineman Training Center
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